A Crowd REST API user-management call fails with 401 Unauthorized error
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Note that this KB was created for the Data Center version of the product. Data Center KBs for non-Data-Center-specific features may also work for Server versions of the product, however they have not been tested. Support for Server* products ended on February 15th 2024. If you are running a Server product, you can visit the Atlassian Server end of support announcement to review your migration options.
*Except Fisheye and Crucible
Summary
A user receives a 401 error when running Crowd REST API usermanagement methods.
Environment
Crowd
REST API methods
Postman
cURL
Diagnosis
After running REST API, the user returns a 401 error: Application failed to authenticate.
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(base) GLQC6P379N:~ mmadrid$ curl -v --location 'http://localhost:8095/crowd/rest/usermanagement/1/user?username=admin' \
Accept: application/json
Content-Type: application/json
HTTP/1.1 401 UnauthorizedThe REST API method is using the Crowd administrator username/password.
Cause
REST API usermanagement calls - intended for applications to interact with the Crowd server for user management operations. This means authentication requires the applications name/password. It's common to use a username and password for the administrator.
Example | ||
|---|---|---|
Application | name | password |
Solution
In this case, we want to use the application name and password we're querying.
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