Unable to Remove Attachment Because of Special Characters
Platform Notice: Data Center Only - This article only applies to Atlassian products on the Data Center platform.
Note that this KB was created for the Data Center version of the product. Data Center KBs for non-Data-Center-specific features may also work for Server versions of the product, however they have not been tested. Support for Server* products ended on February 15th 2024. If you are running a Server product, you can visit the Atlassian Server end of support announcement to review your migration options.
*Except Fisheye and Crucible
Symptoms
Confluence is running over SSL
Unable to remove an attachment
The following appears in the atlassian-confluence.log:
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2014-04-25 07:12:24,735 ERROR [http-172.16.5.144-8442-37] [atlassian.confluence.servlet.ConfluenceServletDispatcher] sendError Could not execute action
-- url: /confluence/json/removeattachmentversion.action | userName: Dfeng | referer: https://confluence.harman.com/confluence/pages/viewpageattachments.action?pageId=33981018
java.lang.NullPointerException
at com.atlassian.confluence.pages.AttachmentDownloadPathCache.toKey(AttachmentDownloadPathCache.java:31)
at com.atlassian.confluence.pages.CachingAttachmentManager.removeAttachmentVersionFromServer(CachingAttachmentManager.java:67)
at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:57)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
at java.lang.reflect.Method.invoke(Method.java:606)
at org.springframework.aop.support.AopUtils.invokeJoinpointUsingReflection(AopUtils.java:307)
at org.springframework.aop.framework.ReflectiveMethodInvocation.invokeJoinpoint(ReflectiveMethodInvocation.java:182)
at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:149)
at org.springframework.transaction.interceptor.TransactionInterceptor.invoke(TransactionInterceptor.java:106)
at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:171
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fileName : (51job.com)申请贵åÂ
ŒÂ¸Embedded Software Engineer - Testï¼ÂæÂÂé½ï¼Âï¼ÂèÂÂå .htm
version : 1
caused by: java.lang.NullPointerException
at com.atlassian.confluence.pages.AttachmentDownloadPathCache.toKey(AttachmentDownloadPathCache.java:31)
Cause
The attachment file name contains special characters.
Resolution
Shutdown Confluence
Open <
CONFLUENCE-INSTALLATION-DIRECTORY>/conf/server.xmlEdit the file by adding the following in the SSL Connector element:
1URIEncoding="UTF-8"
Save the file
Restart Confluence
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