Unable to Install Due to Kaffe Java
Platform Notice: Data Center Only - This article only applies to Atlassian products on the Data Center platform.
Note that this KB was created for the Data Center version of the product. Data Center KBs for non-Data-Center-specific features may also work for Server versions of the product, however they have not been tested. Support for Server* products ended on February 15th 2024. If you are running a Server product, you can visit the Atlassian Server end of support announcement to review your migration options.
*Except Fisheye and Crucible
Summary
Symptoms
An HTTP Status 404 error appears when starting Confluence. The following appears in the atlassian-confluence.log:
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SEVERE: Error reading descriptors
org.w3c.dom.DOMException: NOT_SUPPORTED_ERR: The implementation does not support the requested type of object or operation.
at org.apache.xerces.dom.CoreDOMImplementationImpl.createLSParser (source file unknown)
SEVERE: Error in dependencyCheck
java.util.jar.JarException: Section should start with a Name header: unexpected ' '
at java.util.jar.Manifest.read_section_name (Manifest.java:310)
at java.util.jar.Manifest.read_individual_sections (Manifest.java:292)
at java.util.jar.Manifest.read (Manifest.java:169)
at java.util.jar.Manifest.<init> (Manifest.java:94)
at java.util.jar.JarInputStream.readManifest (JarInputStream.java:115)
at java.util.jar.JarInputStream.<init> (JarInputStream.java:95)
at java.util.jar.JarInputStream.<init> (JarInputStream.java:80)
Diagnosis
Kaffe Java is installed.
Cause
Kaffe is an unsupported version of Java and is not an officially licensed version of the Java virtual machine.
Solution
Resolution
Install Sun's JDK.
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