Unable to disable edit in office button
Platform Notice: Data Center Only - This article only applies to Atlassian products on the Data Center platform.
Note that this KB was created for the Data Center version of the product. Data Center KBs for non-Data-Center-specific features may also work for Server versions of the product, however they have not been tested. Support for Server* products ended on February 15th 2024. If you are running a Server product, you can visit the Atlassian Server end of support announcement to review your migration options.
*Except Fisheye and Crucible
Problem
User unable to disable edit in office button although aftermaking the following actions:
Navigate to manage Add-Onn page and find for Office connector plugin
Disable Edit office document on attachment page (with pathauth)(editattachmentinworditempathauth)
Cause
Third party plugin Arsenale lockpoint was causing this issue.
Workaround
Workarounds are ways to temporally circumvent a problem, although it still exists in the application.
Navigate to manage Add-Onn page and find for Arsenale Lockpoint plugin
disable Edit office document link on attachment page (with pathauth)(arsenaleeditattachmentinworditempathauth) section
Resolution
Uninstall Arsenale Lockpoint plugin
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