Unable to Change Site Logo in Confluence
Platform Notice: Data Center Only - This article only applies to Atlassian products on the Data Center platform.
Note that this KB was created for the Data Center version of the product. Data Center KBs for non-Data-Center-specific features may also work for Server versions of the product, however they have not been tested. Support for Server* products ended on February 15th 2024. If you are running a Server product, you can visit the Atlassian Server end of support announcement to review your migration options.
*Except Fisheye and Crucible
Summary
Symptoms
When trying to upload a logo, an error message appears on the page that states 'There were errors uploading this logo. There is more information in the logs.'
Example:
The following appears in the atlassian-confluence.log:
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2014-10-03 23:34:12,198 ERROR [http-bio-443-exec-15] [confluence.plugins.lookandfeel.EditSiteLogoAction] doUpload
There were errors uploading this logo. There is more information in the logs. -- url: /admin/sitelogo/upload.action
| userName: amit.rajwani | referer: https://confluence.transerainc.com/admin/sitelogo/view-sitelogo.action |
action: upload java.lang.IllegalArgumentException: Content must not be nullDiagnosis
This query will return an empty set (nothing) if there is nothing defined for the global description:
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select * from CONTENT where contenttype = 'GLOBALDESCRIPTION';Cause
The database has no content for the global description so Confluence is referencing a NULL value.
Solution
Resolution
Run the following on your Confluence database to insert a placeholder for the global description:
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INSERT INTO CONTENT (CONTENTID,CONTENTTYPE,TITLE,VERSION,CREATOR,CREATIONDATE,LASTMODIFIER,LASTMODDATE,VERSIONCOMMENT,PREVVER,CONTENT_STATUS,
SPACEID,CHILD_POSITION,PARENTID,MESSAGEID,PLUGINKEY,PLUGINVER,PARENTCCID,PAGEID,DRAFTPAGEID,DRAFTSPACEKEY,DRAFTTYPE,DRAFTPAGEVERSION,
PARENTCOMMENTID,USERNAME) VALUES (999999,'GLOBALDESCRIPTION',NULL,1,NULL,'2009-01-01 00:00:00',NULL,'2009-01-01 00:00:00',NULL,NULL,
'current',NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL);Please Note: The above script was written in MySQL format. Please adjust the script to match your database type
The contentid in the example is set to 999999. This can be adjusted as long as it is a unique content id in your database. Please set it to any number high enough to be unique.
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