Slow Page Load When It Contains A Lot Of Links

Platform Notice: Data Center Only - This article only applies to Atlassian apps on the Data Center platform.

Note that this KB was created for the Data Center version of the product. Data Center KBs for non-Data-Center-specific features may also work for Server versions of the product, however they have not been tested. Support for Server* products ended on February 15th 2024. If you are running a Server product, you can visit the Atlassian Server end of support announcement to review your migration options.

*Except Fisheye and Crucible

Problem

Page loads slowly when it contains a lot of links. At times, it may be fast for a while, then the performance starts to degrade again

The following appears in the atlassian-confluence.log (with profiling enabled):

atlassian-confluence.log

2015-11-05 06:59:48,728 DEBUG [http-nio-8090-exec-2] [atlassian.util.profiling.UtilTimerStack] log [213ms] - /display/KEY/test+links [0ms] - UserAccessor.getExistingUserByKey() [2ms] - UserAccessor.getUserByName() [0ms] - UserAccessor.getExistingUserByKey() [0ms] - UserAccessor.getUserByName() [134ms] - XW Interceptor: Before defaultStack: /pages/viewpage.action (ViewPageAction.execute()) [0ms] - UserAccessor.exists() [0ms] - UserAccessor.getPropertySet() [0ms] - SpaceAwareInterceptor.intercept() [4ms] - PageAwareInterceptor.intercept() [3ms] - PageManager.getPage() [1ms] - PermissionManager.hasPermission() [0ms] - UserAccessor.getGroup() [0ms] - UserAccessor.hasMembership() [0ms] - PermissionManager.hasPermission() [0ms] - CommentAwareInterceptor.intercept() [0ms] - UserAwareInterceptor.intercept() [0ms] - BootstrapAwareInterceptor.intercept() [0ms] - PermissionManager.hasPermission() [101ms] - XW Interceptor: After defaultStack: /pages/viewpage.action (ViewPageAction.execute()) [101ms] - XW Interceptor: After validatingStack: /pages/viewpage.action (ViewPageAction.execute()) [0ms] - PageManager.getPage() [0ms] - PageManager.getPage() [0ms] - PageManager.getPage() [1ms] - PageManager.getPage() [0ms] - PageManager.getPage() [1ms] - PageManager.getPage() [0ms] - PageManager.getPage() [0ms] - PermissionManager.hasPermission() [0ms] - PermissionManager.hasPermission() [0ms] - PermissionManager.hasPermission() [0ms] - PermissionManager.hasPermission() [0ms] - PermissionManager.hasPermission() [0ms] - PermissionManager.hasPermission() [0ms] - PermissionManager.hasPermission() [88ms] - XW View: doExecute(/pages/viewpage.vm) [2ms] - XW View: getTemplate(/pages/viewpage.vm) [83ms] - ApplyDecoratorDirective.render() [0ms] - SpaceManager.getSpace() [0ms] - UserAccessor.getPropertySet() [80ms] - Rendering velocity template: /decorators/root.vmd [80ms] - ApplyDecoratorDirective.render() [0ms] - SpaceManager.getSpace() [0ms] - UserAccessor.getPropertySet() [79ms] - Rendering velocity template: /decorators/page.vmd [0ms] - Rendering velocity template: /includes/skiplinked-section.vm [28ms] - Parse: /decorators/includes/content-navigation.vm [0ms] - PermissionManager.hasPermission() [1ms] - NotificationManager.getNotificationByUserAndPage() [1ms] - NotificationManager.getNotificationByUserAndSpace() [0ms] - NotificationManager.getNotificationByUserAndSpaceAndType() [0ms] - PermissionManager.hasPermission() [1ms] - NotificationManager.getNotificationByUserAndPage() [1ms] - NotificationManager.getNotificationByUserAndSpace() [0ms] - NotificationManager.getNotificationByUserAndSpaceAndType() [0ms] - PermissionManager.hasPermission() [1ms] - NotificationManager.getNotificationByUserAndPage() [1ms] - NotificationManager.getNotificationByUserAndSpace() [0ms] - NotificationManager.getNotificationByUserAndSpaceAndType() [0ms] - PermissionManager.hasPermission() [0ms] - PermissionManager.hasCreatePermission() [0ms] - PermissionManager.hasPermission() [0ms] - PermissionManager.hasCreatePermission() [0ms] - PermissionManager.hasPermission() [0ms] - PageTemplateManager.getGlobalPageTemplates() [0ms] - PermissionManager.hasCreatePermission() [0ms] - PermissionManager.hasPermission() [0ms] - PermissionManager.hasCreatePermission() [0ms] - PermissionManager.hasPermission() [0ms] - PermissionManager.hasCreatePermission() [0ms] - PermissionManager.hasCreatePermission() [0ms] - PermissionManager.hasPermission() [0ms] - PermissionManager.hasCreatePermission() [0ms] - PermissionManager.hasPermission() [0ms] - PermissionManager.hasPermission() [0ms] - PermissionManager.hasPermission() [0ms] - PermissionManager.hasPermission() [0ms] - PermissionManager.hasPermission() [0ms] - PermissionManager.hasPermission() [0ms] - PermissionManager.hasPermission() [0ms] - UserAccessor.getPropertySet() [0ms] - PermissionManager.hasPermission() [0ms] - PermissionManager.hasPermission() [0ms] - UserAccessor.getPropertySet() [0ms] - PermissionManager.hasPermission() [0ms] - PermissionManager.hasPermission() [0ms] - PermissionManager.hasPermission() [0ms] - PermissionManager.isConfluenceAdministrator() [0ms] - PermissionManager.hasPermission() [0ms] - PermissionManager.hasPermission() [0ms] - PermissionManager.hasPermission() [0ms] - PermissionManager.hasCreatePermission() [0ms] - PermissionManager.hasPermission() [0ms] - PermissionManager.hasPermission() [0ms] - PermissionManager.hasPermission() [0ms] - PermissionManager.hasPermission() [0ms] - PermissionManager.hasPermission() [0ms] - SpaceManager.getLogoForSpace() [0ms] - SpaceManager.getLogoForSpace() [0ms] - SpaceManager.getSpace() [0ms] - FormatSettingsManager.getDateFormat() [0ms] - FormatSettingsManager.getDateTimeFormat() [0ms] - FormatSettingsManager.getTimeFormat() [0ms] - FormatSettingsManager.getDateFormat() [0ms] - FormatSettingsManager.getDateTimeFormat() [0ms] - FormatSettingsManager.getEditorBlogPostDate() [0ms] - SpaceManager.getSpace() [0ms] - PermissionManager.hasCreatePermission() [0ms] - PermissionManager.hasCreatePermission() [0ms] - FormatSettingsManager.getDateFormat() [0ms] - FormatSettingsManager.getDateTimeFormat() [0ms] - FormatSettingsManager.getTimeFormat() [0ms] - FormatSettingsManager.getDateFormat() [0ms] - FormatSettingsManager.getDateTimeFormat() [0ms] - FormatSettingsManager.getEditorBlogPostDate() [0ms] - SpacePermissionManager.hasPermission() [0ms] - UserAccessor.getGroup() [0ms] - UserAccessor.hasMembership() [0ms] - SpacePermissionManager.hasPermission() [0ms] - UserAccessor.getGroup() [0ms] - UserAccessor.hasMembership() [0ms] - UserAccessor.getPropertySet() [0ms] - SpaceManager.getSpace() [1ms] - Rendering velocity template: vm/tree.vm [0ms] - UserAccessor.getPropertySet() [0ms] - UserAccessor.getPropertySet() [1ms] - Parse: /decorators/includes/page-content-includes.vm [0ms] - Parse: /template/includes/actionerrors.vm [1ms] - Parse: /decorators/includes/link-to-this-page.vm [0ms] - Parse: /template/includes/page-move-templates.vm [0ms] - PermissionManager.hasPermission() [0ms] - Parse: /template/includes/search-results-grid-templates.vm [3ms] - Parse: /decorators/includes/page-metadata.vm [0ms] - PermissionManager.hasPermission() [0ms] - PermissionManager.hasPermission() [0ms] - UserAccessor.getConfluenceUserPreferences() [0ms] - FormatSettingsManager.getDateFormat() [0ms] - FormatSettingsManager.getDateTimeFormat() [0ms] - FormatSettingsManager.getTimeFormat() [0ms] - FormatSettingsManager.getDateFormat() [0ms] - FormatSettingsManager.getDateTimeFormat() [0ms] - FormatSettingsManager.getEditorBlogPostDate() [0ms] - Rendering velocity template: /includes/skiplinked-section.vm [0ms] - UserAccessor.getPropertySet() [1ms] - Parse: /com/atlassian/confluence/plugins/labels/components/labels-editor.vm [1ms] - Parse: /com/atlassian/confluence/plugins/labels/components/labels-content.vm [1ms] - Parse: /com/atlassian/confluence/plugins/labels/components/labels-list.vm [8ms] - ApplyDecoratorDirective.render() [0ms] - SpaceManager.getSpace() [0ms] - UserAccessor.getPropertySet() [7ms] - Rendering velocity template: /decorators/root.vmd [7ms] - ApplyDecoratorDirective.render() [0ms] - SpaceManager.getSpace() [0ms] - UserAccessor.getPropertySet() [7ms] - Rendering velocity template: /decorators/components/comments.vmd [1ms] - NotificationManager.getNotificationByUserAndContent() [0ms] - PermissionManager.hasCreatePermission() [3ms] - Rendering velocity template: templates/quick-comment.vm [0ms] - PermissionManager.hasCreatePermission() [0ms] - UserAccessor.getPropertySet() [1ms] - UserAccessor.getUserProfilePicture() [0ms] - Rendering soy template: com.atlassian.confluence.plugins.quickedit:quick-comment-initial:Confluence.Templates.Comments.displayTopLevelCommentEditorPlaceholder.soy [0ms] - PermissionManager.hasCreatePermission() [0ms] - UserAccessor.getPropertySet() [5ms] - Parse: /pages/page-breadcrumbs.vm [4ms] - Parse: /breadcrumbs.vm [7ms] - Parse: /template/includes/space-tools-web-items.vm [6ms] - system.space.tools [0ms] - PermissionManager.hasPermission() [0ms] - PermissionManager.hasPermission() [0ms] - PermissionManager.hasPermission() [0ms] - PermissionManager.hasPermission() [0ms] - PermissionManager.hasPermission() [0ms] - PermissionManager.hasPermission() [0ms] - PermissionManager.hasPermission() [0ms] - PermissionManager.hasPermission() [1ms] - NotificationManager.getNotificationByUserAndSpace() [0ms] - NotificationManager.getNotificationByUserAndSpaceAndType() [0ms] - NotificationManager.getNotificationByUserAndSpaceAndType() [0ms] - NotificationManager.getNotificationByUserAndSpace() [0ms] - NotificationManager.getNotificationByUserAndSpace() [1ms] - NotificationManager.getNotificationByUserAndSpaceAndType() [0ms] - NotificationManager.getNotificationByUserAndSpace() [0ms] - NotificationManager.getNotificationByUserAndSpaceAndType() [0ms] - PermissionManager.hasPermission() [0ms] - PermissionManager.hasPermission() [0ms] - PermissionManager.hasPermission() [0ms] - PermissionManager.hasCreatePermission() [0ms] - PermissionManager.hasPermission() [0ms] - PermissionManager.hasCreatePermission() [0ms] - PermissionManager.hasPermission() [1ms] - PageTemplateManager.getGlobalPageTemplates() [0ms] - PermissionManager.hasCreatePermission() [0ms] - PermissionManager.hasPermission() [0ms] - PermissionManager.hasCreatePermission() [0ms] - PermissionManager.hasPermission() [0ms] - PermissionManager.hasCreatePermission() [0ms] - PermissionManager.hasCreatePermission() [0ms] - PermissionManager.hasPermission() [0ms] - PermissionManager.hasCreatePermission() [0ms] - PermissionManager.hasPermission() [0ms] - PermissionManager.hasCreatePermission() [0ms] - PermissionManager.hasCreatePermission() [0ms] - UserAccessor.getPropertySet() [1ms] - SpaceManager.getSpace() [66ms] - SiteMesh: applyDecorator: main (/decorators/main.vmd) [64ms] - Rendering velocity template: /decorators/main.vmd [32ms] - Parse: /decorators/includes/header.vm [0ms] - UserAccessor.getUserProfilePicture() [0ms] - UserAccessor.getPropertySet() [0ms] - UserAccessor.getUserPreferences() [0ms] - UserAccessor.getPropertySet() [0ms] - SpacePermissionManager.hasPermission() [0ms] - PermissionManager.isConfluenceAdministrator() [0ms] - Rendering velocity template: templates/date-header.vm [0ms] - FormatSettingsManager.getDateFormat() [0ms] - UserAccessor.getUserByName() [0ms] - PermissionManager.isSystemAdministrator() [0ms] - UserAccessor.getPropertySet() [0ms] - UserAccessor.getPropertySet() [0ms] - SpacePermissionManager.hasPermission() [0ms] - DefaultSpacePermissionManager.hasPermissionNoExemptions(USECONFLUENCE, anonymous, global) [0ms] - UserAccessor.isDeactivated() [0ms] - UserAccessor.getPropertySet() [0ms] - UserAccessor.getExistingUserByKey() [0ms] - PermissionManager.hasPermission() [0ms] - UserAccessor.getPropertySet() [0ms] - UserAccessor.getPropertySet() [0ms] - UserAccessor.getPropertySet() [0ms] - UserAccessor.getPropertySet() [0ms] - PermissionManager.hasPermission() [0ms] - UserAccessor.getUserByName() [0ms] - PermissionManager.hasPermission() [0ms] - UserAccessor.getPropertySet() [0ms] - SpacePermissionManager.hasPermission() [0ms] - UserAccessor.getPropertySet() [0ms] - UserAccessor.getExistingUserByKey() [0ms] - PermissionManager.hasPermission() [0ms] - UserAccessor.getPropertySet() [0ms] - UserAccessor.getPropertySet() [0ms] - UserAccessor.getPropertySet() [0ms] - UserAccessor.getPropertySet() [0ms] - PermissionManager.hasPermission() [0ms] - UserAccessor.getUserByName() [0ms] - PermissionManager.hasPermission() [0ms] - UserAccessor.getPropertySet() [0ms] - SpacePermissionManager.hasPermission() [0ms] - UserAccessor.getPropertySet() [0ms] - UserAccessor.getExistingUserByKey() [0ms] - PermissionManager.hasPermission() [0ms] - UserAccessor.getPropertySet() [0ms] - UserAccessor.getPropertySet() [0ms] - UserAccessor.getPropertySet() [1ms] - UserAccessor.getPropertySet() [0ms] - PermissionManager.hasPermission() [0ms] - UserAccessor.getUserByName() [0ms] - PermissionManager.hasPermission() [0ms] - UserAccessor.getPropertySet() [0ms] - SpacePermissionManager.hasPermission() [0ms] - UserAccessor.getPropertySet() [0ms] - UserAccessor.getExistingUserByKey() [0ms] - PermissionManager.hasPermission() [0ms] - UserAccessor.getPropertySet() [0ms] - UserAccessor.getPropertySet() [0ms] - UserAccessor.getPropertySet() [0ms] - UserAccessor.getPropertySet() [0ms] - PermissionManager.hasPermission() [0ms] - UserAccessor.getUserByName() [0ms] - PermissionManager.hasPermission() [0ms] - UserAccessor.getPropertySet() [0ms] - SpacePermissionManager.hasPermission() [0ms] - UserAccessor.getPropertySet() [0ms] - UserAccessor.getExistingUserByKey() [0ms] - PermissionManager.hasPermission() [0ms] - UserAccessor.getPropertySet() [0ms] - UserAccessor.getPropertySet() [0ms] - UserAccessor.getPropertySet() [0ms] - UserAccessor.getPropertySet() [0ms] - PermissionManager.hasPermission() [0ms] - UserAccessor.getUserByName() [0ms] - PermissionManager.hasPermission() [0ms] - UserAccessor.getPropertySet() [0ms] - SpacePermissionManager.hasPermission() [0ms] - UserAccessor.getPropertySet() [0ms] - UserAccessor.getExistingUserByKey() [0ms] - PermissionManager.hasPermission() [0ms] - UserAccessor.getPropertySet() [0ms] - UserAccessor.getPropertySet() [0ms] - UserAccessor.getPropertySet() [0ms] - UserAccessor.getPropertySet() [0ms] - PermissionManager.hasPermission() [0ms] - UserAccessor.getUserByName() [0ms] - PermissionManager.hasPermission() [0ms] - UserAccessor.getPropertySet() [0ms] - SpacePermissionManager.hasPermission() [0ms] - UserAccessor.getPropertySet() [0ms] - UserAccessor.getExistingUserByKey() [0ms] - PermissionManager.hasPermission() [0ms] - UserAccessor.getPropertySet() [0ms] - UserAccessor.getPropertySet() [0ms] - UserAccessor.getPropertySet() [0ms] - UserAccessor.getPropertySet() [0ms] - PermissionManager.hasPermission() [1ms] - UserAccessor.getUserByName() [0ms] - PermissionManager.hasPermission() [0ms] - UserAccessor.getPropertySet() [0ms] - SpacePermissionManager.hasPermission() [0ms] - UserAccessor.getPropertySet() [0ms] - UserAccessor.getExistingUserByKey() [0ms] - PermissionManager.hasPermission() [0ms] - UserAccessor.getPropertySet() [0ms] - UserAccessor.getPropertySet() [0ms] - UserAccessor.getPropertySet() [0ms] - UserAccessor.getPropertySet() [0ms] - PermissionManager.hasPermission() [0ms] - UserAccessor.getUserByName() [0ms] - PermissionManager.hasPermission() [0ms] - UserAccessor.getPropertySet() [0ms] - SpacePermissionManager.hasPermission() [0ms] - UserAccessor.getPropertySet() [0ms] - UserAccessor.getExistingUserByKey() [0ms] - PermissionManager.hasPermission() [0ms] - UserAccessor.getPropertySet() [0ms] - UserAccessor.getPropertySet() [0ms] - UserAccessor.getPropertySet() [0ms] - UserAccessor.getPropertySet() [0ms] - PermissionManager.hasPermission() [0ms] - UserAccessor.getUserByName() [0ms] - PermissionManager.hasPermission() [0ms] - UserAccessor.getPropertySet() [0ms] - SpacePermissionManager.hasPermission() [0ms] - UserAccessor.getPropertySet() [0ms] - UserAccessor.getExistingUserByKey() [0ms] - PermissionManager.hasPermission() [0ms] - UserAccessor.getPropertySet() [0ms] - UserAccessor.getPropertySet() [0ms] - UserAccessor.getPropertySet() [0ms] - UserAccessor.getPropertySet() [0ms] - PermissionManager.hasPermission() [0ms] - UserAccessor.getUserByName() [0ms] - PermissionManager.hasPermission() [0ms] - UserAccessor.getPropertySet() [0ms] - SpacePermissionManager.hasPermission() [0ms] - UserAccessor.getPropertySet() [0ms] - UserAccessor.getExistingUserByKey() [0ms] - PermissionManager.hasPermission() [0ms] - UserAccessor.getPropertySet() [0ms] - UserAccessor.getPropertySet() [0ms] - UserAccessor.getPropertySet() [0ms] - UserAccessor.getPropertySet() [0ms] - PermissionManager.hasPermission() [0ms] - UserAccessor.getUserByName() [0ms] - PermissionManager.hasPermission() [0ms] - UserAccessor.getExistingUserByKey() [0ms] - PermissionManager.hasPermission() [0ms] - PermissionManager.isConfluenceAdministrator() [0ms] - UserAccessor.getPropertySet() [0ms] - Parse: /decorators/includes/main-content-includes.vm [0ms] - Parse: /template/includes/global-settings.vm [1ms] - MessageManager.getMessages() [24ms] - Parse: /decorators/includes/common-header.vm [5ms] - Parse: /decorators/includes/aui-header-primary.vm [0ms] - PermissionManager.hasPermission() [0ms] - PermissionManager.hasPermission() [0ms] - PermissionManager.hasPermission() [0ms] - SpaceManager.getSpaces() [2ms] - UserAccessor.isSuperUser() [0ms] - SpaceManager.getSpaces() [0ms] - UserAccessor.isSuperUser() [0ms] - PermissionManager.isConfluenceAdministrator() [0ms] - UserAccessor.getPropertySet() [17ms] - Parse: /decorators/includes/aui-header-secondary.vm [0ms] - UserAccessor.getPropertySet() [0ms] - PermissionManager.isConfluenceAdministrator() [0ms] - PermissionManager.isConfluenceAdministrator() [0ms] - PermissionManager.isConfluenceAdministrator() [0ms] - PermissionManager.isConfluenceAdministrator() [0ms] - UserAccessor.getPropertySet() [0ms] - PermissionManager.isConfluenceAdministrator() [0ms] - PermissionManager.hasPermission() [0ms] - UserAccessor.getUserProfilePicture() [0ms] - PermissionManager.hasCreatePermission() [0ms] - SpaceManager.getPersonalSpace() [1ms] - SpaceManager.getPersonalSpace() [0ms] - PersonalInformationManager.getOrCreatePersonalInformation() [0ms] - PermissionManager.hasCreatePermission() [0ms] - PermissionManager.hasCreatePermission() [0ms] - Rendering soy template: com.atlassian.plugins.atlassian-nav-links-plugin:rotp-menu:navlinks.templates.appswitcher.switcher.soy [1ms] - Rendering soy template: com.atlassian.auiplugin:aui-experimental-soy-templates:aui.page.header.soy [1ms] - Rendering velocity template: /decorators/includes/footer.vm [1ms] - Parse: /decorators/includes/footer-content.vm

Cause

The com.atlassian.confluence.pages.persistence.dao.PageDao.getPage() cache has a default expiry of 1 hour. This is further aggravated by this limitation: CONFSERVER-5494 - Improve page load time when it contains lots of links.

Resolution

For Confluence 5.9 and above:

  1. Extract the confluence-cache-ehcache-x.x.x.jar in your ConfluenceInstallation/confluence/WEB-INF/lib to a new directory

  2. Copy the ehcache-settings-defaults.conf file and put it in ConfluenceInstallation/confluence/WEB-INF/classes (after that, remove the directory you created in step 1)

  3. Add a new caching option called "verylarge-long-lived" and add it after the definition for "large":

    verylarge-long-lived = ${default} { max-entries = 10000, expire-after-access-secs = 86400 // a day }

  4. Look for the line containing the following name:

    com.atlassian.confluence.pages.persistence.dao.PageDao.getPage

    The "name" may or may not include the "()" after "getPage"

  5. Change the value of config from "default" to "verylarge-long-lived"

    If the line has a declaration for "expire-after-access-secs", remove it. The final modified line should look like the following:

    { config = ${verylarge-long-lived}, name = "com.atlassian.confluence.pages.persistence.dao.PageDao.getPage" }

    This should change the expiry of that particular cache to one day and will increase the maximum entries to 10,000. 

  6. Restart Confluence.

For Confluence 5.8.13 and before:

  1. Extract the confluence-cache-ehcache-x.x.x.jar in your ConfluenceInstallation/confluence/WEB-INF/lib

  2. Copy the ehcache.xml file and put it in ConfluenceInstallation/confluence/WEB-INF/classes (after that, remove all the extracted files from step 1)

  3. Look for this line:

    <cache name="com.atlassian.confluence.pages.persistence.dao.PageDao.getPage()" maxEntriesLocalHeap="10000" eternal="false" timeToIdleSeconds="3600" timeToLiveSeconds="0" overflowToDisk="false" />

  4. Change it to this:

    <cache name="com.atlassian.confluence.pages.persistence.dao.PageDao.getPage()" maxEntriesLocalHeap="10000" eternal="false" timeToIdleSeconds="86400" timeToLiveSeconds="0" overflowToDisk="false" />

    ( timeToIdleSeconds changed to 86400)

  5. Restart Confluence.

This should change the expiry of the cache to 1 day

Updated on September 25, 2025
Platform
Data Center only
App
Confluence Data Center
On this pageCauseResolution

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