Notification workbox is empty when clicked on
Platform Notice: Data Center Only - This article only applies to Atlassian products on the Data Center platform.
Note that this KB was created for the Data Center version of the product. Data Center KBs for non-Data-Center-specific features may also work for Server versions of the product, however they have not been tested. Support for Server* products ended on February 15th 2024. If you are running a Server product, you can visit the Atlassian Server end of support announcement to review your migration options.
*Except Fisheye and Crucible
Summary
Problem
Looking at the workbox in the top right-hand corner, there are a number of notifications, but the workbox renders blank when clicked on
An example of the issue:
When the workbox is clicked on:
Diagnosis
Environment
This will happen for all users in any browser
You have Nginx configured on your instance
If you look in the developer tools of the browser, after clicking on the workbox you will see the following error:
Cause
Your nginx.conf file is currently configured to:
1
add_header X-Frame-Options DENYSolution
Resolution
Update your nginx.conf file configuration to:
1
add_header X-Frame-Options SAMEORIGINWas this helpful?