No Visible Links to Edit Groups in the User Administration Page
Platform Notice: Cloud and Data Center - This article applies equally to both cloud and data center platforms.
Support for Server* products ended on February 15th 2024. If you are running a Server product, you can visit the Atlassian Server end of support announcement to review your migration options.
*Except Fisheye and Crucible
Symptoms
When a Confluence administrator attempts to Edit User Details, only the View Profile link is visible. In Confluence 3 or later, only the View Profile, Edit-Details and Set Password links are visible. Earlier version of Confluence will only be able to see the View Profile link.
Cause
This issue is caused by the External user management option.
Resolution
Go to Confluence General Configuration page and switch the External user management function to OFF. This setting appears in either Administration >> General Configuration or Administration >> Security Configuration, depending on version.
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