Manage Add-Ons screen displays warning about unsubscribed add-ons
Platform Notice: Data Center Only - This article only applies to Atlassian products on the Data Center platform.
Note that this KB was created for the Data Center version of the product. Data Center KBs for non-Data-Center-specific features may also work for Server versions of the product, however they have not been tested. Support for Server* products ended on February 15th 2024. If you are running a Server product, you can visit the Atlassian Server end of support announcement to review your migration options.
*Except Fisheye and Crucible
Summary
Problem
The Add-Ons Manager shows a warning, "You have unsubscribed from this add-on. The add-on will continue working until the end of your billing cycle. You can now uninstall the add-on from your Confluence instance." Despite this warning, the add-on is fully licensed.
This can happen when a data-center plugin license is applied.
Diagnosis
Environment
You are running a Server or Data Center instance
The Atlassian Universal Plugin Manager (UPM) in your instance is older than version 3.0
Cause
There is a bug in the UPM that causes this Atlassian Cloud message to be shown in Atlassian Server environments to add-ons that are using Data Center licenses.
This is just a bug with displaying this message, it does not mean that the add-on will stop working or that there is any issue with the license.
Solution
Resolution
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