Files Opened with Office Connector Cannot be Saved
Platform Notice: Data Center Only - This article only applies to Atlassian products on the Data Center platform.
Note that this KB was created for the Data Center version of the product. Data Center KBs for non-Data-Center-specific features may also work for Server versions of the product, however they have not been tested. Support for Server* products ended on February 15th 2024. If you are running a Server product, you can visit the Atlassian Server end of support announcement to review your migration options.
*Except Fisheye and Crucible
Symptoms
When using Windows 7 over SSL, Office Connector files cannot be saved. Note that Windows XP users are not affected.
Resolution
The certificate from Confluence must be saved into the "trusted root store" on the Windows client.
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