Cannot choose external database when installing Confluence 5.6.x

Platform Notice: Data Center Only - This article only applies to Atlassian products on the Data Center platform.

Note that this KB was created for the Data Center version of the product. Data Center KBs for non-Data-Center-specific features may also work for Server versions of the product, however they have not been tested. Support for Server* products ended on February 15th 2024. If you are running a Server product, you can visit the Atlassian Server end of support announcement to review your migration options.

*Except Fisheye and Crucible

Summary

Symptoms

When going through the Confluence Setup Wizard, the Choose a Database Configuration screen is skipped and the embedded HSQLDB is automatically chosen. The Confluence Setup Wizard then skips directly to the User Management screen.

Environment

Affects Confluence 5.6 and 5.6.1.

Diagnosis

This only occurs when Production Installation is selected and an evaluation license is entered in.

Cause

Using an evaluation license causes the setup wizard to default to the Trial Installation, even after selecting Production Installation

Solution

Resolution

Updated on April 2, 2025

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