Broken images in PDF export
Platform Notice: Data Center Only - This article only applies to Atlassian products on the Data Center platform.
Note that this KB was created for the Data Center version of the product. Data Center KBs for non-Data-Center-specific features may also work for Server versions of the product, however they have not been tested. Support for Server* products ended on February 15th 2024. If you are running a Server product, you can visit the Atlassian Server end of support announcement to review your migration options.
*Except Fisheye and Crucible
Problem
Images are broken after performing a PDF export.
Cause
The problem occurs due to the application software that created the image file. Somehow, the PDF export function is unable to render that image properly.
Resolution
Convert the file to a standard image format that is supported in a PDF, like JPG.
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