Set up Compass
Learn how to set up Compass and integrate it with Atlassian products and applications.
How alerts are created
Learn how integrations and other sources create alerts to notify the right responder.
Manage alert notifications
Learn about the various ways alerts are generated so they appear in Compass to notify responders.
Create incidents with alerts
Create incidents from alerts that appear in Compass to ensure a comprehensive approach to resolving issues.
What is the heartbeats feature?
Heartbeats help teams monitor system health and apps integrated with Compass.
How on-call schedules work
Learn how to plan on-call schedules, rotation timings, and more in Compass.
Manage an escalation policy
Manage and maintain escalation policies so that responders are appropriately notified.
Override an on-call schedule
Override an on-call schedule when users are unable to respond, like when they're on vacation or during shift swaps.
View reports of operations
Access your team's on-call and alert reports in Compass.
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