Linux installer fails with "java.lang.NoClassDefFoundError: Could not initialize class sun.awt.X11GraphicsEnvironment" error
Platform Notice: Data Center Only - This article only applies to Atlassian apps on the Data Center platform.
Note that this KB was created for the Data Center version of the product. Data Center KBs for non-Data-Center-specific features may also work for Server versions of the product, however they have not been tested. Support for Server* products ended on February 15th 2024. If you are running a Server product, you can visit the Atlassian Server end of support announcement to review your migration options.
*Except Fisheye and Crucible
Problem
When running the Linux installer, it fails with the following error message:
# ./atlassian-bitbucket-4.14.4-x64.bin
Starting Installer ...
X11 connection rejected because of wrong authentication.
java.lang.NoClassDefFoundError: Could not initialize class sun.awt.X11GraphicsEnvironment
at java.lang.Class.forName0(Native Method)
at java.lang.Class.forName(Class.java:264)
at java.awt.GraphicsEnvironment.createGE(GraphicsEnvironment.java:103)
at java.awt.GraphicsEnvironment.getLocalGraphicsEnvironment(GraphicsEnvironment.java:82)
at sun.awt.X11.XToolkit.<clinit>(XToolkit.java:126)
at java.lang.Class.forName0(Native Method)
at java.lang.Class.forName(Class.java:264)
at java.awt.Toolkit$2.run(Toolkit.java:860)
at java.awt.Toolkit$2.run(Toolkit.java:855)
at java.security.AccessController.doPrivileged(Native Method)
at java.awt.Toolkit.getDefaultToolkit(Toolkit.java:854)
at sun.swing.SwingUtilities2.getSystemMnemonicKeyMask(SwingUtilities2.java:2020)
at javax.swing.plaf.basic.BasicLookAndFeel.initComponentDefaults(BasicLookAndFeel.java:1158)
at javax.swing.plaf.metal.MetalLookAndFeel.initComponentDefaults(MetalLookAndFeel.java:431)
at javax.swing.plaf.basic.BasicLookAndFeel.getDefaults(BasicLookAndFeel.java:148)
at javax.swing.plaf.metal.MetalLookAndFeel.getDefaults(MetalLookAndFeel.java:1577)
at javax.swing.UIManager.setLookAndFeel(UIManager.java:539)
at javax.swing.UIManager.setLookAndFeel(UIManager.java:579)
at javax.swing.UIManager.initializeDefaultLAF(UIManager.java:1349)
at javax.swing.UIManager.initialize(UIManager.java:1459)
at javax.swing.UIManager.maybeInitialize(UIManager.java:1426)
at javax.swing.UIManager.getUI(UIManager.java:1006)
at javax.swing.JPanel.updateUI(JPanel.java:126)
at javax.swing.JPanel.<init>(JPanel.java:86)
at javax.swing.JPanel.<init>(JPanel.java:109)
at javax.swing.JPanel.<init>(JPanel.java:117)
at com.install4j.runtime.installer.frontend.FormPanel.<init>(FormPanel.java:50)
at com.install4j.runtime.installer.frontend.headless.AbstractHeadlessScreenExecutor.init(AbstractHeadlessScreenExecutor.java:67)
at com.install4j.runtime.installer.frontend.headless.ConsoleScreenExecutor.<init>(ConsoleScreenExecutor.java:24)
at com.install4j.runtime.installer.frontend.headless.InstallerConsoleScreenExecutor.<init>(InstallerConsoleScreenExecutor.java:6)
at com.install4j.runtime.installer.Installer.getScreenExecutor(Installer.java:92)
at com.install4j.runtime.installer.Installer.runInProcess(Installer.java:58)
at com.install4j.runtime.installer.Installer.main(Installer.java:46)
at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:62)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
at java.lang.reflect.Method.invoke(Method.java:498)
at com.exe4j.runtime.LauncherEngine.launch(LauncherEngine.java:65)
at com.install4j.runtime.launcher.UnixLauncher.main(UnixLauncher.java:57)
An error occurred:
java.lang.NoClassDefFoundError: Could not initialize class sun.awt.X11GraphicsEnvironment
Error log: /tmp/install4jError5929294872178657913.log
java.lang.NoClassDefFoundError: Could not initialize class sun.awt.X11GraphicsEnvironment
at java.lang.Class.forName0(Native Method)
at java.lang.Class.forName(Class.java:264)
at java.awt.GraphicsEnvironment.createGE(GraphicsEnvironment.java:103)
at java.awt.GraphicsEnvironment.getLocalGraphicsEnvironment(GraphicsEnvironment.java:82)
at sun.awt.X11.XToolkit.<clinit>(XToolkit.java:126)
at java.lang.Class.forName0(Native Method)
at java.lang.Class.forName(Class.java:264)
at java.awt.Toolkit$2.run(Toolkit.java:860)
at java.awt.Toolkit$2.run(Toolkit.java:855)
at java.security.AccessController.doPrivileged(Native Method)
at java.awt.Toolkit.getDefaultToolkit(Toolkit.java:854)
at sun.swing.SwingUtilities2.getSystemMnemonicKeyMask(SwingUtilities2.java:2020)
at javax.swing.plaf.basic.BasicLookAndFeel.initComponentDefaults(BasicLookAndFeel.java:1158)
at javax.swing.plaf.metal.MetalLookAndFeel.initComponentDefaults(MetalLookAndFeel.java:431)
at javax.swing.plaf.basic.BasicLookAndFeel.getDefaults(BasicLookAndFeel.java:148)
at javax.swing.plaf.metal.MetalLookAndFeel.getDefaults(MetalLookAndFeel.java:1577)
at javax.swing.UIManager.setLookAndFeel(UIManager.java:539)
at javax.swing.UIManager.setLookAndFeel(UIManager.java:579)
at javax.swing.UIManager.initializeDefaultLAF(UIManager.java:1349)
at javax.swing.UIManager.initialize(UIManager.java:1459)
at javax.swing.UIManager.maybeInitialize(UIManager.java:1426)
at javax.swing.UIManager.getUI(UIManager.java:1006)
at javax.swing.JPanel.updateUI(JPanel.java:126)
at javax.swing.JPanel.<init>(JPanel.java:86)
at javax.swing.JPanel.<init>(JPanel.java:109)
at javax.swing.JPanel.<init>(JPanel.java:117)
at com.install4j.runtime.installer.frontend.FormPanel.<init>(FormPanel.java:50)
at com.install4j.runtime.installer.frontend.headless.AbstractHeadlessScreenExecutor.init(AbstractHeadlessScreenExecutor.java:67)
at com.install4j.runtime.installer.frontend.headless.ConsoleScreenExecutor.<init>(ConsoleScreenExecutor.java:24)
at com.install4j.runtime.installer.frontend.headless.InstallerConsoleScreenExecutor.<init>(InstallerConsoleScreenExecutor.java:6)
at com.install4j.runtime.installer.Installer.getScreenExecutor(Installer.java:92)
at com.install4j.runtime.installer.Installer.runInProcess(Installer.java:58)
at com.install4j.runtime.installer.Installer.main(Installer.java:46)
at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:62)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
at java.lang.reflect.Method.invoke(Method.java:498)
at com.exe4j.runtime.LauncherEngine.launch(LauncherEngine.java:65)
at com.install4j.runtime.launcher.UnixLauncher.main(UnixLauncher.java:57)Cause
This error can be caused by various factors.
Resolution
There are actually five possible resolutions:
Make sure that you are not running out of disk space
Run
dfand make sure you have sufficient disk space:$ df -HIf you are low on disk space remove unnecessary files from your system or increase the disk size.
Make sure that ~/.Xauthority is owned by you
Run the following command to find ownership:
$ ls -l ~/.XauthorityRun
chownandchmodto fix permission problems:$ chown user:group ~/.Xauthority $ chmod 0600 ~/.XauthorityReplacing
user:groupwith your actual user name and group name.Make sure that X11 SSHD forwarding is enabled
Make sure that the following line exists in
sshd_configfile:$ grep X11Forwarding /etc/ssh/sshd_configSample output:
X11Forwarding yesIf X11 is disabled then add the following line to
sshd_configand restart the ssh server:X11Forwarding yesMake sure that X11 client forwarding is enabled
Make sure your local
ssh_confighas the following lines:Host * ForwardX11 yesFinally, login to the remote server and run X11 as follows from your Linux system:
ssh -X user@remote.box.example.com xeyesPrevent X11 altogether with "-x" (lowercase)
ssh -x user@remote.box.example.comThis will allow you to start/complete the install all via the command line, negating the need for X11
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