"Workspace setup in progress" message remains for hours after creating workspace in Bitbucket Cloud UI

Summary

When a user creates a workspace in the organization, it may take some time to set up the workspace and integrate it with the users of the organization. Throughout this process, a message labeled "Workspace setup in progress" is displayed at the top of the workspace page. It's worth noting that in certain instances, this message may persist longer than expected.

Solution

During the workspace setup, it is safe to refresh the workspace page as the initialization process occurs in the backend. It is advisable to periodically refresh the page so that Bitbucket can monitor the progress of initialization upon each refresh. Failing to do so may result in a situation where the process has finished but not yet updated on the workspace page, causing this message to persist.

Simply refreshing the page from time to time will provide you with real-time updates on the status of initialization and inform you when it's done, indicating that your workspace is ready for use.

If the issue persists, please contact the support.