How to clear browser cache for Chrome, Edge, Firefox, and Safari
Platform Notice: Cloud Only - This article only applies to Atlassian apps on the cloud platform.
Summary
Clearing the browser cache is a common step in troubleshooting browser issues because the information stored in the cache may be cluttered with outdated or invalid data and sometimes cause problems that affect the performance or functionality of Bitbucket Cloud, such as:
Bitbucket Cloud website may not display correctly because the browser loads outdated styles or scripts from the cache
Bitbucket Cloud website may load slowly because the browser is trying to access resources from the cache that are no longer available
Bitbucket Cloud website may not function as expected because the browser is loading an outdated version of a script that has been updated on the server
Clearing the cache forces the browser to fetch fresh copies of all web resources, which can help to resolve these types of issues.
Solution
Google Chrome (Source)
At the top right corner, select More > More tools > Clear browsing data
At the top, choose a time range
To delete everything, select All time
Deselect other browsing data types, except Cached images and files
Select Clear data
Microsoft Edge (Source)
At the top right corner, select More > Settings > Privacy, search, and services
Under Clear browsing data > Clear browsing data now, select Choose what to clear
Under Time range, choose a time range from the drop-down menu
Deselect other browsing data types, except Cached images and files
ℹ️ Check out the description for each data type here
Select Clear now
Mozilla Firefox (Source)
At the top right corner, select Menu > Preferences > Privacy & Security
In the Cookies and Site Data section, click Clear Data…
Remove the checkmark in front of Cookies and Site Data
With Cached Web Content check marked, select Clear
Close the "about:preferences" page
Any changes you've made will automatically be saved
Safari (Source)
Method 1
At the top left corner, select Safari > Preferences...
Select the Advanced tab, then check the box next to Show Develop menu in menu bar
Navigate back to the menu bar on the top, and select Develop -> Empty Caches
Method 2: Deletes everything relating to a website you've visited (Cache, cookies, and any other related data)
At the top left corner, click Safari > Preferences...
Select the Privacy tab > Manage Website Data
Select a website that is listed, then click Remove
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