Unique constraint (BAMBOO.SYS_C0011413) violated after Bamboo upgrade

Platform Notice: Data Center Only - This article only applies to Atlassian products on the Data Center platform.

Note that this KB was created for the Data Center version of the product. Data Center KBs for non-Data-Center-specific features may also work for Server versions of the product, however they have not been tested. Support for Server* products ended on February 15th 2024. If you are running a Server product, you can visit the Atlassian Server end of support announcement to review your migration options.

*Except Fisheye and Crucible

Summary

Unique constraint error is showing up in the Bamboo logs right after upgrading Bamboo.

Environment

Bamboo 7.2.3

Diagnosis

The following messages can be found in the atlassian-bamboo.log file:

1 2 3 4 5 ORA-00001: unique constraint (BAMBOO.VCSPULLREQ_KEYTARGETREPO_IDX) violated ORA-00001: unique constraint (BAMBOO.SYS_C0011414) violated ORA-00001: unique constraint (BAMBOO.SYS_C0011412) violated ORA-00001: unique constraint (BAMBOO.SYS_C0011413) violated ORA-00001: unique constraint (BAMBOO.SYS_C0011434) violated

Cause

This can be caused due to some database corruption.

Solution

  1. Stop Bamboo

  2. Create a database backup

  3. Run the commands below against Bamboo database:

    1 2 3 4 5 ALTER INDEX BAMBOO.VCSPULLREQ_KEYTARGETREPO_IDX REBUILD; ALTER INDEX BAMBOO.SYS_C0011414 REBUILD; ALTER INDEX BAMBOO.SYS_C0011412 REBUILD; ALTER INDEX BAMBOO.SYS_C0011413 REBUILD; ALTER INDEX BAMBOO.SYS_C0011434 REBUILD;
  4. Start Bamboo back

Updated on March 10, 2025

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