Cannot create linked repository in Bamboo with error: Failed to get the session
Platform Notice: Data Center Only - This article only applies to Atlassian products on the Data Center platform.
Note that this KB was created for the Data Center version of the product. Data Center KBs for non-Data-Center-specific features may also work for Server versions of the product, however they have not been tested. Support for Server* products ended on February 15th 2024. If you are running a Server product, you can visit the Atlassian Server end of support announcement to review your migration options.
*Except Fisheye and Crucible
Summary
This article covers a scenario where Bamboo cannot create a linked repository with the below error as it fails to connect to Bitbucket Server.
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Warning: Permanently added '[127.0.0.1]:38507' (RSA) to the list of known hosts.
BAMBOO-SSH-PROXY: [SSH proxy tried to connect to [git@bitbucket.example.com/192.168.1.1:7999]: and failed due to the following
error: [Remote connection failed]: Failed to get the session].
fatal: Could not read from remote repository. Please make sure you have the correct access rights and the repository exists.Environment
Bamboo 9.5.2 deployed on Kubernetes Cluster (Helm 1.19.0)
Bitbucket Datacenter 8.16.2 deployed on Kubernetes Cluster (Helm 1.17.2)
Diagnosis
Checking Bamboo logs the below error was noticed in <bamboo-home>logs>atlassian-bamboo.log file.
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Warning: Permanently added '[127.0.0.1]:38507' (RSA) to the list of known hosts.
BAMBOO-SSH-PROXY: [SSH proxy tried to connect to [git@bitbucket.example.com/192.168.1.1:7999]: and failed due to the following
error: [Remote connection failed]: Failed to get the session].
fatal: Could not read from remote repository. Please make sure you have the correct access rights and the repository exists.Checking the connection from Bamboo to Bitbucket using the below command, we can see it gives a operation timed out error.
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$ telnet bitbucket.example.com 7999
telnet: connect to address 192.168.1.1: Operation timed out
telnet: Unable to connect to remote hostChecking the ingress configuration of Bitbucket.
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tcp:
- match:
- port: 22
route:
- destination:
host: bitbucket
port:
number: 7999Cause
Bamboo is unable to connect to Bitbucket because of the wrong ingress configuration, as explained in: BAMBOO-SSH-PROXY: [While connecting to [git@stash-baseURL/127.0.0.1:22]: Authenticating remote session failed.
Solution
In the ingress YAML configuration change the ingress gateway that receives the incoming SSH traffic on port 22 to be 7999.
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tcp:
- match:
- port: 7999 # Changed this from 22 to 7999
route:
- destination:
host: bitbucket
port:
number: 7999Was this helpful?