Bamboo installation fails with error "Unable to create a tracker when osgi is not running" after disabling the Crowd authentication

Platform Notice: Data Center Only - This article only applies to Atlassian products on the Data Center platform.

Note that this KB was created for the Data Center version of the product. Data Center KBs for non-Data-Center-specific features may also work for Server versions of the product, however they have not been tested. Support for Server* products ended on February 15th 2024. If you are running a Server product, you can visit the Atlassian Server end of support announcement to review your migration options.

*Except Fisheye and Crucible

Summary

Bamboo installation fails with the below error

java.lang.IllegalStateException: Unable to create a tracker when osgi is not running

Environment

This was observed on Bamboo 9.0.1 but this issue can be seen on any supported version.

Diagnosis

In case if you are trying to import from a backup confirm that you have disabled Crowd authentication mentioned in the following article Bamboo installation fails with "Unable to create a tracker when osgi is not running" errors

The following error message can be found in <bamboo-home>/atlassian-bamboo.log file when installing a new Bamboo server

ERROR [http-nio-8085-exec-3] [FiveOhOh] 500 Exception was thrown.
com.google.common.util.concurrent.UncheckedExecutionException: java.lang.IllegalStateException: Unable to create a tracker when osgi is not running
	at com.google.common.cache.LocalCache$Segment.get(LocalCache.java:2055) ~[guava-31.0.1-jre.jar:?]
	at com.google.common.cache.LocalCache.get(LocalCache.java:3966) ~[guava-31.0.1-jre.jar:?]
	at com.google.common.cache.LocalCache.getOrLoad(LocalCache.java:3989) ~[guava-31.0.1-jre.jar:?]
	at com.google.common.cache.LocalCache$LocalLoadingCache.get(LocalCache.java:4950) ~[guava-31.0.1-jre.jar:?]
	at com.google.common.cache.LocalCache$LocalLoadingCache.getUnchecked(LocalCache.java:4956) ~[guava-31.0.1-jre.jar:?]
	at com.atlassian.bamboo.plugin.osgi.OsgiServiceProxyFactoryImpl.lambda$serviceAccessor$0(OsgiServiceProxyFactoryImpl.java:97) ~[atlassian-bamboo-core-9.0.1.jar:?]
	at com.atlassian.bamboo.plugin.osgi.InvocationHandlers$ClassLoaderSwitchingInvocationHandler.invokeServiceMethod(InvocationHandlers.java:68) ~[atlassian-bamboo-core-9.0.1.jar:?]
	at com.atlassian.bamboo.plugin.osgi.InvocationHandlers$DynamicServiceInvocationHandler.invoke(InvocationHandlers.java:45) ~[atlassian-bamboo-core-9.0.1.jar:?]
	at com.sun.proxy.$Proxy405.canCollectAnalytics(Unknown Source) ~[?:?]
	at com.atlassian.bamboo.DefaultFeatureManager.isPerformanceDataGatheringEnabled(DefaultFeatureManager.java:238) ~[atlassian-bamboo-core-9.0.1.jar:?]
	at com.atlassian.bamboo.filter.BambooProfilingFilter.doFilter(BambooProfilingFilter.java:65) ~[atlassian-bamboo-web-9.0.1.jar:?]
	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:189) ~[catalina.jar:9.0.65]
	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:162) ~[catalina.jar:9.0.65]
	at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:39) ~[atlassian-plugins-servlet-7.0.6.jar:?]
	at com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:56) ~[atlassian-plugins-servlet-7.0.6.jar:?]
	at com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:44) ~[atlassian-plugins-servlet-7.0.6.jar:?]
	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:189) ~[catalina.jar:9.0.65]
	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:162) ~[catalina.jar:9.0.65]
	at com.atlassian.bamboo.filter.AccessLogFilter.doFilter(AccessLogFilter.java:89) ~[atlassian-bamboo-web-9.0.1.jar:?]
	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:189) ~[catalina.jar:9.0.65]
	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:162) ~[catalina.jar:9.0.65]
	at org.acegisecurity.util.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:265) ~[acegi-security-1.0.7.jar:?]
	at org.acegisecurity.providers.anonymous.AnonymousProcessingFilter.doFilter(AnonymousProcessingFilter.java:125) ~[acegi-security-1.0.7.jar:?]
	at org.acegisecurity.util.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:275) ~[acegi-security-1.0.7.jar:?]
	at com.atlassian.bamboo.filter.SeraphLoginFilter$1.run(SeraphLoginFilter.java:71) ~[atlassian-bamboo-web-9.0.1.jar:?]
	at com.atlassian.bamboo.security.ImpersonationHelper.runWith(ImpersonationHelper.java:26) ~[atlassian-bamboo-api-9.0.1.jar:?]
	at com.atlassian.bamboo.security.ImpersonationHelper.runAs(ImpersonationHelper.java:54) ~[atlassian-bamboo-api-9.0.1.jar:?]
	at com.atlassian.bamboo.filter.SeraphLoginFilter.doFilter(SeraphLoginFilter.java:76) ~[atlassian-bamboo-web-9.0.1.jar:?]
	at org.acegisecurity.util.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:275) ~[acegi-security-1.0.7.jar:?]
	at org.acegisecurity.util.FilterChainProxy.doFilter(FilterChainProxy.java:149) ~[acegi-security-1.0.7.jar:?]
	at org.acegisecurity.util.FilterToBeanProxy.doFilter(FilterToBeanProxy.java:98) ~[acegi-security-1.0.7.jar:?]
	at com.atlassian.bamboo.filter.BambooAcegiProxyFilter.doFilter(BambooAcegiProxyFilter.java:21) ~[atlassian-bamboo-web-9.0.1.jar:?]
	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:189) ~[catalina.jar:9.0.65]
	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:162) ~[catalina.jar:9.0.65]
	at com.atlassian.johnson.filters.AbstractJohnsonFilter.doFilter(AbstractJohnsonFilter.java:59) ~[atlassian-johnson-core-4.0.0.jar:?]
	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:189) ~[catalina.jar:9.0.65]
	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:162) ~[catalina.jar:9.0.65]
	at com.atlassian.seraph.filter.SecurityFilter.doFilter(SecurityFilter.java:242) ~[atlassian-seraph-4.1.3.jar:?]
	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:189) ~[catalina.jar:9.0.65]
	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:162) ~[catalina.jar:9.0.65]
	at com.atlassian.seraph.filter.BaseLoginFilter.doFilter(BaseLoginFilter.java:148) ~[atlassian-seraph-4.1.3.jar:?]
	at com.atlassian.seraph.filter.BambooLoginFilter.doFilter(BambooLoginFilter.java:36) ~[atlassian-bamboo-web-9.0.1.jar:?]
	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:189) ~[catalina.jar:9.0.65]
	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:162) ~[catalina.jar:9.0.65]
	at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:39) ~[atlassian-plugins-servlet-7.0.6.jar:?]
	at com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:56) ~[atlassian-plugins-servlet-7.0.6.jar:?]
	at com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:44) ~[atlassian-plugins-servlet-7.0.6.jar:?]
	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:189) ~[catalina.jar:9.0.65]
	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:162) ~[catalina.jar:9.0.65]
	at org.springframework.orm.hibernate5.support.OpenSessionInViewFilter.doFilterInternal(OpenSessionInViewFilter.java:156) ~[spring-orm-5.3.21.jar:5.3.21]
	at com.atlassian.bamboo.persistence.BambooSessionInViewFilter.doFilterInternal(BambooSessionInViewFilter.java:24) ~[atlassian-bamboo-core-9.0.1.jar:?]
	at org.springframework.web.filter.OncePerRequestFilter.doFilter(OncePerRequestFilter.java:117) ~[spring-web-5.3.21.jar:5.3.21]
	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:189) ~[catalina.jar:9.0.65]
	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:162) ~[catalina.jar:9.0.65]
	at com.github.ziplet.filter.compression.CompressingFilter.doFilter(CompressingFilter.java:263) ~[ziplet-2.4.1.jar:?]
	at com.atlassian.bamboo.filter.BambooCompressingFilter.doFilter(BambooCompressingFilter.java:37) ~[atlassian-bamboo-web-9.0.1.jar:?]
	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:189) ~[catalina.jar:9.0.65]
	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:162) ~[catalina.jar:9.0.65]
	at com.atlassian.bamboo.filter.RequestCacheThreadLocalFilter.doFilter(RequestCacheThreadLocalFilter.java:44) ~[atlassian-bamboo-web-9.0.1.jar:?]
	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:189) ~[catalina.jar:9.0.65]
	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:162) ~[catalina.jar:9.0.65]
	at com.atlassian.bamboo.filter.ClickjackingAndMimeTypeSniffingPreventionFilter.doFilter(ClickjackingAndMimeTypeSniffingPreventionFilter.java:36) ~[atlassian-bamboo-web-9.0.1.jar:?]
	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:189) ~[catalina.jar:9.0.65]
	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:162) ~[catalina.jar:9.0.65]
	at com.atlassian.bamboo.filter.CookieCacheControlFilter.doFilter(CookieCacheControlFilter.java:49) ~[atlassian-bamboo-web-9.0.1.jar:?]
	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:189) ~[catalina.jar:9.0.65]
	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:162) ~[catalina.jar:9.0.65]
	at com.atlassian.core.filters.HeaderSanitisingFilter.doFilter(HeaderSanitisingFilter.java:37) ~[atlassian-core-8.0.0.jar:?]
	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:189) ~[catalina.jar:9.0.65]
	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:162) ~[catalina.jar:9.0.65]
	at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:39) ~[atlassian-plugins-servlet-7.0.6.jar:?]
	at com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:56) ~[atlassian-plugins-servlet-7.0.6.jar:?]
	at com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:44) ~[atlassian-plugins-servlet-7.0.6.jar:?]
	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:189) ~[catalina.jar:9.0.65]
	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:162) ~[catalina.jar:9.0.65]
	at org.springframework.web.filter.CharacterEncodingFilter.doFilterInternal(CharacterEncodingFilter.java:201) ~[spring-web-5.3.21.jar:5.3.21]
	at org.springframework.web.filter.OncePerRequestFilter.doFilter(OncePerRequestFilter.java:117) ~[spring-web-5.3.21.jar:5.3.21]
	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:189) ~[catalina.jar:9.0.65]
	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:162) ~[catalina.jar:9.0.65]
	at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:197) ~[catalina.jar:9.0.65]
	at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:97) ~[catalina.jar:9.0.65]
	at org.apache.catalina.authenticator.AuthenticatorBase.invoke(AuthenticatorBase.java:541) ~[catalina.jar:9.0.65]
	at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:135) ~[catalina.jar:9.0.65]
	at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:92) ~[catalina.jar:9.0.65]
	at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:78) ~[catalina.jar:9.0.65]
	at org.apache.catalina.valves.StuckThreadDetectionValve.invoke(StuckThreadDetectionValve.java:206) ~[catalina.jar:9.0.65]
	at org.apache.catalina.valves.AbstractAccessLogValve.invoke(AbstractAccessLogValve.java:687) ~[catalina.jar:9.0.65]
	at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:360) ~[catalina.jar:9.0.65]
	at org.apache.coyote.http11.Http11Processor.service(Http11Processor.java:399) ~[tomcat-coyote.jar:9.0.65]
	at org.apache.coyote.AbstractProcessorLight.process(AbstractProcessorLight.java:65) ~[tomcat-coyote.jar:9.0.65]
	at org.apache.coyote.AbstractProtocol$ConnectionHandler.process(AbstractProtocol.java:890) ~[tomcat-coyote.jar:9.0.65]
	at org.apache.tomcat.util.net.NioEndpoint$SocketProcessor.doRun(NioEndpoint.java:1789) ~[tomcat-coyote.jar:9.0.65]
	at org.apache.tomcat.util.net.SocketProcessorBase.run(SocketProcessorBase.java:49) ~[tomcat-coyote.jar:9.0.65]
	at org.apache.tomcat.util.threads.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1191) ~[tomcat-util.jar:9.0.65]
	at org.apache.tomcat.util.threads.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:659) ~[tomcat-util.jar:9.0.65]
	at org.apache.tomcat.util.threads.TaskThread$WrappingRunnable.run(TaskThread.java:61) ~[tomcat-util.jar:9.0.65]
	at java.lang.Thread.run(Thread.java:829) ~[?:?]
Caused by: java.lang.IllegalStateException: Unable to create a tracker when osgi is not running
	at com.atlassian.plugin.osgi.container.felix.FelixOsgiContainerManager.getServiceTracker(FelixOsgiContainerManager.java:444) ~[atlassian-plugins-osgi-7.0.6.jar:?]
	at com.atlassian.plugin.osgi.container.felix.FelixOsgiContainerManager.getServiceTracker(FelixOsgiContainerManager.java:436) ~[atlassian-plugins-osgi-7.0.6.jar:?]
	at com.atlassian.bamboo.plugin.osgi.OsgiServiceProxyFactoryImpl$1.load(OsgiServiceProxyFactoryImpl.java:49) ~[atlassian-bamboo-core-9.0.1.jar:?]
	at com.atlassian.bamboo.plugin.osgi.OsgiServiceProxyFactoryImpl$1.load(OsgiServiceProxyFactoryImpl.java:46) ~[atlassian-bamboo-core-9.0.1.jar:?]
	at com.google.common.cache.LocalCache$LoadingValueReference.loadFuture(LocalCache.java:3533) ~[guava-31.0.1-jre.jar:?]
	at com.google.common.cache.LocalCache$Segment.loadSync(LocalCache.java:2282) ~[guava-31.0.1-jre.jar:?]
	at com.google.common.cache.LocalCache$Segment.lockedGetOrLoad(LocalCache.java:2159) ~[guava-31.0.1-jre.jar:?]
	at com.google.common.cache.LocalCache$Segment.get(LocalCache.java:2049) ~[guava-31.0.1-jre.jar:?]
	... 96 more

Checking the Bamboo validation tasks in <bamboo-home>/atlassian-bamboo.log file. The following error appears

ERROR [finishsetupBackgroundThread] [AsynchronousAbleEventDispatcher] There was an exception thrown trying to dispatch event [com.atlassian.plugin.event.events.PluginFrameworkStartingEvent@d462d63] from the invoker [com.atlassian.event.internal.ComparableListenerInvoker@511f19ef]
java.lang.RuntimeException: Error creating bean with name 'bambooHealthCheckService' defined in class path resource [applicationContextManagers.xml]: Unsatisfied dependency expressed through constructor parameter 1; nested exception is org.springframework.beans.factory.BeanCreationException: Error creating bean with name 'dbmsBean' defined in class path resource [applicationContextPersistence.xml]: Bean instantiation via factory method failed; nested exception is org.springframework.beans.BeanInstantiationException: Failed to instantiate [com.atlassian.bamboo.utils.db.DbmsBean]: Factory method 'createDbmsBean' threw exception; nested exception is java.lang.IllegalStateException: Unsupported version of PostgreSQL: [PostgreSQL] 9.2.0 (9.2.24). Listener: com.atlassian.plugin.osgi.container.felix.FelixOsgiContainerManager event: com.atlassian.plugin.event.events.PluginFrameworkStartingEvent
	at com.atlassian.event.internal.SingleParameterMethodListenerInvoker.invoke(SingleParameterMethodListenerInvoker.java:53) ~[atlassian-event-5.0.1.jar:?]
	at com.atlassian.event.internal.ComparableListenerInvoker.invoke(ComparableListenerInvoker.java:48) ~[atlassian-event-5.0.1.jar:?]
	at com.atlassian.event.internal.AsynchronousAbleEventDispatcher.lambda$null$0(AsynchronousAbleEventDispatcher.java:37) ~[atlassian-event-5.0.1.jar:?]
	at com.atlassian.event.internal.AsynchronousAbleEventDispatcher.dispatch(AsynchronousAbleEventDispatcher.java:85) ~[atlassian-event-5.0.1.jar:?]
	at com.atlassian.bamboo.event.spi.BambooEventDispatcher.dispatch(BambooEventDispatcher.java:34) ~[atlassian-bamboo-core-9.0.1.jar:?]
	at com.atlassian.event.internal.EventPublisherImpl.publish(EventPublisherImpl.java:114) ~[atlassian-event-5.0.1.jar:?]
	at com.atlassian.bamboo.event.TxAwareEventPublisher.publish(TxAwareEventPublisher.java:20) ~[atlassian-bamboo-core-9.0.1.jar:?]
	at com.atlassian.plugin.event.impl.DefaultPluginEventManager.broadcast(DefaultPluginEventManager.java:90) ~[atlassian-plugins-core-7.0.6.jar:?]
	at com.atlassian.plugin.manager.DefaultPluginManager.broadcastIgnoreError(DefaultPluginManager.java:1972) ~[atlassian-plugins-core-7.0.6.jar:?]
	at com.atlassian.plugin.manager.DefaultPluginManager.lambda$earlyStartup$5(DefaultPluginManager.java:534) ~[atlassian-plugins-core-7.0.6.jar:?]
	at com.atlassian.plugin.manager.PluginTransactionContext.wrap(PluginTransactionContext.java:63) ~[atlassian-plugins-core-7.0.6.jar:?]
	at com.atlassian.plugin.manager.DefaultPluginManager.earlyStartup(DefaultPluginManager.java:528) ~[atlassian-plugins-core-7.0.6.jar:?]
	at com.atlassian.plugin.manager.DefaultPluginManager.lambda$init$3(DefaultPluginManager.java:520) ~[atlassian-plugins-core-7.0.6.jar:?]
	at com.atlassian.plugin.manager.PluginTransactionContext.wrap(PluginTransactionContext.java:63) ~[atlassian-plugins-core-7.0.6.jar:?]
	at com.atlassian.plugin.manager.DefaultPluginManager.init(DefaultPluginManager.java:519) ~[atlassian-plugins-core-7.0.6.jar:?]
	at com.atlassian.bamboo.container.BambooContainer.init(BambooContainer.java:231) ~[atlassian-bamboo-core-9.0.1.jar:?]
	at com.atlassian.bamboo.container.BambooContainer.initialise(BambooContainer.java:218) ~[atlassian-bamboo-core-9.0.1.jar:?]
	at com.atlassian.bamboo.upgrade.UpgradeLauncher.initialiseBambooContainer(UpgradeLauncher.java:181) ~[atlassian-bamboo-web-9.0.1.jar:?]
	at com.atlassian.bamboo.upgrade.UpgradeLauncher.upgradeAndStartBamboo(UpgradeLauncher.java:105) ~[atlassian-bamboo-web-9.0.1.jar:?]
	at com.atlassian.bamboo.ww2.actions.setup.FinishSetupAction.lambda$execute$0(FinishSetupAction.java:49) ~[atlassian-bamboo-web-9.0.1.jar:?]
	at com.atlassian.bamboo.setup.DefaultSetupPersister.executeSetupStep(DefaultSetupPersister.java:94) ~[atlassian-bamboo-web-9.0.1.jar:?]
	at com.atlassian.bamboo.ww2.actions.setup.FinishSetupAction.execute(FinishSetupAction.java:46) ~[atlassian-bamboo-web-9.0.1.jar:?]
	at jdk.internal.reflect.NativeMethodAccessorImpl.invoke0(Native Method) ~[?:?]
	at jdk.internal.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:62) ~[?:?]
	at jdk.internal.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43) ~[?:?]
	at java.lang.reflect.Method.invoke(Method.java:566) ~[?:?]
	at ognl.OgnlRuntime.invokeMethodInsideSandbox(OgnlRuntime.java:1266) ~[ognl-3.1.29.jar:?]
	at ognl.OgnlRuntime.invokeMethod(OgnlRuntime.java:1251) ~[ognl-3.1.29.jar:?]
	at ognl.OgnlRuntime.callAppropriateMethod(OgnlRuntime.java:1969) ~[ognl-3.1.29.jar:?]
	at ognl.ObjectMethodAccessor.callMethod(ObjectMethodAccessor.java:68) ~[ognl-3.1.29.jar:?]
	at com.opensymphony.xwork2.ognl.accessor.XWorkMethodAccessor.callMethodWithDebugInfo(XWorkMethodAccessor.java:98) ~[struts2-core-2.5.30-atlassian-1.jar:2.5.30-atlassian-1]
	at com.opensymphony.xwork2.ognl.accessor.XWorkMethodAccessor.callMethod(XWorkMethodAccessor.java:90) ~[struts2-core-2.5.30-atlassian-1.jar:2.5.30-atlassian-1]
	at ognl.OgnlRuntime.callMethod(OgnlRuntime.java:2045) ~[ognl-3.1.29.jar:?]
	at ognl.ASTMethod.getValueBody(ASTMethod.java:97) ~[ognl-3.1.29.jar:?]
	at ognl.SimpleNode.evaluateGetValueBody(SimpleNode.java:212) ~[ognl-3.1.29.jar:?]
	at ognl.SimpleNode.getValue(SimpleNode.java:258) ~[ognl-3.1.29.jar:?]
	at ognl.Ognl.getValue(Ognl.java:537) ~[ognl-3.1.29.jar:?]
	at ognl.Ognl.getValue(Ognl.java:501) ~[ognl-3.1.29.jar:?]
	at com.opensymphony.xwork2.ognl.OgnlUtil$3.execute(OgnlUtil.java:492) ~[struts2-core-2.5.30-atlassian-1.jar:2.5.30-atlassian-1]
	at com.opensymphony.xwork2.ognl.OgnlUtil.compileAndExecuteMethod(OgnlUtil.java:544) ~[struts2-core-2.5.30-atlassian-1.jar:2.5.30-atlassian-1]
	at com.opensymphony.xwork2.ognl.OgnlUtil.callMethod(OgnlUtil.java:490) ~[struts2-core-2.5.30-atlassian-1.jar:2.5.30-atlassian-1]
	at com.opensymphony.xwork2.DefaultActionInvocation.invokeAction(DefaultActionInvocation.java:438) ~[struts2-core-2.5.30-atlassian-1.jar:2.5.30-atlassian-1]
	at com.opensymphony.xwork2.DefaultActionInvocation.invokeActionOnly(DefaultActionInvocation.java:293) ~[struts2-core-2.5.30-atlassian-1.jar:2.5.30-atlassian-1]
	at org.apache.struts2.interceptor.BackgroundProcess$1.run(BackgroundProcess.java:55) ~[struts2-core-2.5.30-atlassian-1.jar:2.5.30-atlassian-1]
	at java.lang.Thread.run(Thread.java:829) ~[?:?]
Caused by: org.springframework.beans.factory.UnsatisfiedDependencyException: Error creating bean with name 'bambooHealthCheckService' defined in class path resource [applicationContextManagers.xml]: Unsatisfied dependency expressed through constructor parameter 1; nested exception is org.springframework.beans.factory.BeanCreationException: Error creating bean with name 'dbmsBean' defined in class path resource [applicationContextPersistence.xml]: Bean instantiation via factory method failed; nested exception is org.springframework.beans.BeanInstantiationException: Failed to instantiate [com.atlassian.bamboo.utils.db.DbmsBean]: Factory method 'createDbmsBean' threw exception; nested exception is java.lang.IllegalStateException: Unsupported version of PostgreSQL: [PostgreSQL] 9.2.0 (9.2.24)
	at org.springframework.beans.factory.support.ConstructorResolver.createArgumentArray(ConstructorResolver.java:800) ~[spring-beans-5.3.21.jar:5.3.21]
	at org.springframework.beans.factory.support.ConstructorResolver.autowireConstructor(ConstructorResolver.java:229) ~[spring-beans-5.3.21.jar:5.3.21]
	at org.springframework.beans.factory.support.AbstractAutowireCapableBeanFactory.autowireConstructor(AbstractAutowireCapableBeanFactory.java:1372) ~[spring-beans-5.3.21.jar:5.3.21]
	at org.springframework.beans.factory.support.AbstractAutowireCapableBeanFactory.createBeanInstance(AbstractAutowireCapableBeanFactory.java:1222) ~[spring-beans-5.3.21.jar:5.3.21]
	at org.springframework.beans.factory.support.AbstractAutowireCapableBeanFactory.doCreateBean(AbstractAutowireCapableBeanFactory.java:582) ~[spring-beans-5.3.21.jar:5.3.21]
	at org.springframework.beans.factory.support.AbstractAutowireCapableBeanFactory.createBean(AbstractAutowireCapableBeanFactory.java:542) ~[spring-beans-5.3.21.jar:5.3.21]
	at org.springframework.beans.factory.support.AbstractBeanFactory.lambda$doGetBean$0(AbstractBeanFactory.java:335) ~[spring-beans-5.3.21.jar:5.3.21]
	at org.springframework.beans.factory.support.DefaultSingletonBeanRegistry.getSingleton(DefaultSingletonBeanRegistry.java:234) ~[spring-beans-5.3.21.jar:5.3.21]
	at org.springframework.beans.factory.support.AbstractBeanFactory.doGetBean(AbstractBeanFactory.java:333) ~[spring-beans-5.3.21.jar:5.3.21]
	at org.springframework.beans.factory.support.AbstractBeanFactory.getBean(AbstractBeanFactory.java:208) ~[spring-beans-5.3.21.jar:5.3.21]
	at com.atlassian.plugin.spring.SpringHostComponentProviderFactoryBean$SpringHostComponentProvider.provideBeans(SpringHostComponentProviderFactoryBean.java:159) ~[atlassian-plugins-spring-7.0.6.jar:?]
	at com.atlassian.plugin.spring.SpringHostComponentProviderFactoryBean$SpringHostComponentProvider.provide(SpringHostComponentProviderFactoryBean.java:137) ~[atlassian-plugins-spring-7.0.6.jar:?]
	at jdk.internal.reflect.NativeMethodAccessorImpl.invoke0(Native Method) ~[?:?]
	at jdk.internal.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:62) ~[?:?]
	at jdk.internal.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43) ~[?:?]
	at java.lang.reflect.Method.invoke(Method.java:566) ~[?:?]
	at org.springframework.beans.factory.config.AbstractFactoryBean$EarlySingletonInvocationHandler.invoke(AbstractFactoryBean.java:275) ~[spring-beans-5.3.21.jar:5.3.21]
	at com.sun.proxy.$Proxy149.provide(Unknown Source) ~[?:?]
	at com.atlassian.plugin.osgi.container.felix.FelixOsgiContainerManager.collectHostComponents(FelixOsgiContainerManager.java:481) ~[atlassian-plugins-osgi-7.0.6.jar:?]
	at com.atlassian.plugin.osgi.container.felix.FelixOsgiContainerManager.start(FelixOsgiContainerManager.java:229) ~[atlassian-plugins-osgi-7.0.6.jar:?]
	at com.atlassian.plugin.osgi.container.felix.FelixOsgiContainerManager.onStart(FelixOsgiContainerManager.java:197) ~[atlassian-plugins-osgi-7.0.6.jar:?]
	at jdk.internal.reflect.NativeMethodAccessorImpl.invoke0(Native Method) ~[?:?]
	at jdk.internal.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:62) ~[?:?]
	at jdk.internal.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43) ~[?:?]
	at java.lang.reflect.Method.invoke(Method.java:566) ~[?:?]
	at com.atlassian.event.internal.SingleParameterMethodListenerInvoker.invoke(SingleParameterMethodListenerInvoker.java:42) ~[atlassian-event-5.0.1.jar:?]
	... 44 more

Cause

This is caused by the fact that Bamboo is using an unsupported database version

Solution

Use a supported database version. You can find the list of the database supported versions here Supported platforms

Updated on March 10, 2025

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