Bamboo Data Center unable to load the header UI tabs and fails with a NullPointerException while loading 'logoPath'
Platform Notice: Data Center Only - This article only applies to Atlassian apps on the Data Center platform.
Note that this KB was created for the Data Center version of the product. Data Center KBs for non-Data-Center-specific features may also work for Server versions of the product, however they have not been tested. Support for Server* products ended on February 15th 2024. If you are running a Server product, you can visit the Atlassian Server end of support announcement to review your migration options.
*Except Fisheye and Crucible
Summary
This article will discuss about Bamboo Data Center application having problem loading the header UI tabs and throws a NullPointerException while loading 'logoPath' in the logs.
Environment
Observed in Bamboo Data Center 9.6.4
Diagnosis
The below error message can be seen in <BAMBOO_HOME>/logs/atlassian-bamboo.log file while Starting Bamboo application.
atlassian-bamboo.log
2025-02-11 10:28:48,376 ERROR [http-nio-8085-exec-24 url: /plugins/servlet/samlconsumer] [runtime] Error executing FreeMarker template
freemarker.core._TemplateModelException: An error has occurred when reading existing sub-variable "logoPath"; see cause exception! The type of the containing value was: extended_hash+string (com.atlassian.bamboo.ww2.FreemarkerContext wrapped into f.e.b.StringModel)
----
FTL stack trace ("~" means nesting-related):
- Failed at: ${soy.render("aui.page.header", {"hea... [in template "fragments/decorator/header.ftl" at line 12, column 5]
- Reached through: #include "/fragments/decorator/header... [in template "fragments/decorator/decorators.ftl" in macro "displayHtmlHeader" at line 56, column 9]
- Reached through: @decorators.displayHtmlHeader require... [in template "fragments/decorator/htmlHeader.ftl" at line 3, column 1]
- Reached through: #include "/fragments/decorator/htmlHe... [in template "decorators/main.ftl" at line 1, column 1]
----
at freemarker.ext.beans.BeanModel.get(BeanModel.java:185) ~[freemarker-2.3.31-atlassian-2.jar:2.3.31]
at freemarker.core.Dot._eval(Dot.java:43) ~[freemarker-2.3.31-atlassian-2.jar:2.3.31]
at freemarker.core.Expression.eval(Expression.java:101) ~[freemarker-2.3.31-atlassian-2.jar:2.3.31]
at freemarker.core.DefaultToExpression._eval(DefaultToExpression.java:96) ~[freemarker-2.3.31-atlassian-2.jar:2.3.31]
at freemarker.core.Expression.eval(Expression.java:101) ~[freemarker-2.3.31-atlassian-2.jar:2.3.31]
at freemarker.core.HashLiteral$SequenceHash.<init>(HashLiteral.java:136) ~[freemarker-2.3.31-atlassian-2.jar:2.3.31]
at freemarker.core.HashLiteral._eval(HashLiteral.java:50) ~[freemarker-2.3.31-atlassian-2.jar:2.3.31]
at freemarker.core.Expression.eval(Expression.java:101) ~[freemarker-2.3.31-atlassian-2.jar:2.3.31]
at freemarker.core.ListLiteral.getModelList(ListLiteral.java:98) ~[freemarker-2.3.31-atlassian-2.jar:2.3.31]
at freemarker.core.MethodCall._eval(MethodCall.java:63) ~[freemarker-2.3.31-atlassian-2.jar:2.3.31]
at freemarker.core.Expression.eval(Expression.java:101) ~[freemarker-2.3.31-atlassian-2.jar:2.3.31]
at freemarker.core.DollarVariable.calculateInterpolatedStringOrMarkup(DollarVariable.java:100) ~[freemarker-2.3.31-atlassian-2.jar:2.3.31]
at freemarker.core.DollarVariable.accept(DollarVariable.java:63) ~[freemarker-2.3.31-atlassian-2.jar:2.3.31]
at freemarker.core.Environment.visit(Environment.java:347) ~[freemarker-2.3.31-atlassian-2.jar:2.3.31]
at freemarker.core.Environment.visit(Environment.java:353) ~[freemarker-2.3.31-atlassian-2.jar:2.3.31]
at freemarker.core.Environment.visit(Environment.java:353) ~[freemarker-2.3.31-atlassian-2.jar:2.3.31]
at freemarker.core.Environment.include(Environment.java:2955) ~[freemarker-2.3.31-atlassian-2.jar:2.3.31]
at freemarker.core.Include.accept(Include.java:171) ~[freemarker-2.3.31-atlassian-2.jar:2.3.31]
at freemarker.core.Environment.visit(Environment.java:347) ~[freemarker-2.3.31-atlassian-2.jar:2.3.31]
at freemarker.core.Environment.visit(Environment.java:389) ~[freemarker-2.3.31-atlassian-2.jar:2.3.31]
at freemarker.core.Environment.invokeMacroOrFunctionCommonPart(Environment.java:889) ~[freemarker-2.3.31-atlassian-2.jar:2.3.31]
at freemarker.core.Environment.invokeMacro(Environment.java:825) ~[freemarker-2.3.31-atlassian-2.jar:2.3.31]
at freemarker.core.UnifiedCall.accept(UnifiedCall.java:87) ~[freemarker-2.3.31-atlassian-2.jar:2.3.31]
at freemarker.core.Environment.visit(Environment.java:347) ~[freemarker-2.3.31-atlassian-2.jar:2.3.31]
at freemarker.core.Environment.visit(Environment.java:353) ~[freemarker-2.3.31-atlassian-2.jar:2.3.31]
at freemarker.core.Environment.include(Environment.java:2955) ~[freemarker-2.3.31-atlassian-2.jar:2.3.31]
at freemarker.core.Include.accept(Include.java:171) ~[freemarker-2.3.31-atlassian-2.jar:2.3.31]
at freemarker.core.Environment.visit(Environment.java:347) ~[freemarker-2.3.31-atlassian-2.jar:2.3.31]
at freemarker.core.Environment.visit(Environment.java:353) ~[freemarker-2.3.31-atlassian-2.jar:2.3.31]
at freemarker.core.Environment.process(Environment.java:326) ~[freemarker-2.3.31-atlassian-2.jar:2.3.31]
at freemarker.template.Template.process(Template.java:383) ~[freemarker-2.3.31-atlassian-2.jar:2.3.31]
at com.atlassian.bamboo.ww2.FreemarkerRequestDispatcherPageFilter.applyDecorator(FreemarkerRequestDispatcherPageFilter.java:123) ~[atlassian-bamboo-web-9.6.4.jar:?]
at org.apache.struts2.sitemesh.TemplatePageFilter.applyDecorator(TemplatePageFilter.java:116) ~[struts2-sitemesh-plugin-2.1.8.1.jar:?]
at com.atlassian.bamboo.ww2.FreemarkerRequestDispatcherPageFilter.access$000(FreemarkerRequestDispatcherPageFilter.java:46) ~[atlassian-bamboo-web-9.6.4.jar:?]
at com.atlassian.bamboo.ww2.FreemarkerRequestDispatcherPageFilter$BambooSitemeshDecorator.render(FreemarkerRequestDispatcherPageFilter.java:245) ~[atlassian-bamboo-web-9.6.4.jar:?]
at com.opensymphony.sitemesh.webapp.decorator.BaseWebAppDecorator.render(BaseWebAppDecorator.java:33) ~[sitemesh-2.5-atlassian-11.jar:?]
at com.opensymphony.sitemesh.webapp.SiteMeshFilter.doFilter(SiteMeshFilter.java:92) ~[sitemesh-2.5-atlassian-11.jar:?]
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:168) ~[catalina.jar:9.0.91]
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:144) ~[catalina.jar:9.0.91]
at com.atlassian.bamboo.filter.NewRelicTransactionNamingFilter.doFilter(NewRelicTransactionNamingFilter.java:28) ~[atlassian-bamboo-web-9.6.4.jar:?]
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:168) ~[catalina.jar:9.0.91]
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:144) ~[catalina.jar:9.0.91]
at com.atlassian.bamboo.ww2.StrutsPrepareFilter$1.doFilter(StrutsPrepareFilter.java:72) ~[atlassian-bamboo-web-9.6.4.jar:?]
at org.apache.struts2.dispatcher.filter.StrutsPrepareFilter.doFilter(StrutsPrepareFilter.java:96) ~[struts2-core-2.5.33-atlassian-1.jar:2.5.33-atlassian-1]
at com.atlassian.bamboo.ww2.StrutsPrepareFilter.handleRequest(StrutsPrepareFilter.java:46) ~[atlassian-bamboo-web-9.6.4.jar:?]
at com.atlassian.bamboo.ww2.StrutsPrepareFilter.doFilter(StrutsPrepareFilter.java:38) ~[atlassian-bamboo-web-9.6.4.jar:?]
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:168) ~[catalina.jar:9.0.91]
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:144) ~[catalina.jar:9.0.91]
at com.atlassian.bamboo.filter.BambooProfilingFilter.doFilter(BambooProfilingFilter.java:73) ~[atlassian-bamboo-web-9.6.4.jar:?]
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:168) ~[catalina.jar:9.0.91]
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:144) ~[catalina.jar:9.0.91]
at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:39) ~[atlassian-plugins-servlet-7.5.6.jar:?]
at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.lambda$doFilter$0(DelegatingPluginFilter.java:57) ~[atlassian-plugins-servlet-7.5.6.jar:?]
at com.atlassian.troubleshooting.thready.filter.AbstractThreadNamingFilter.doFilter(AbstractThreadNamingFilter.java:46) ~[?:?]
at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.doFilter(DelegatingPluginFilter.java:62) ~[atlassian-plugins-servlet-7.5.6.jar:?]
at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:37) ~[atlassian-plugins-servlet-7.5.6.jar:?]
at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.lambda$doFilter$0(DelegatingPluginFilter.java:57) ~[atlassian-plugins-servlet-7.5.6.jar:?]
at com.atlassian.prettyurls.filter.PrettyUrlsCombinedMatchDispatcherFilter.doFilter(PrettyUrlsCombinedMatchDispatcherFilter.java:56) ~[?:?]
at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.doFilter(DelegatingPluginFilter.java:62) ~[atlassian-plugins-servlet-7.5.6.jar:?]
at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:37) ~[atlassian-plugins-servlet-7.5.6.jar:?]
at com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:56) ~[atlassian-plugins-servlet-7.5.6.jar:?]
at com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:44) ~[atlassian-plugins-servlet-7.5.6.jar:?]
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:168) ~[catalina.jar:9.0.91]
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:144) ~[catalina.jar:9.0.91]
at com.atlassian.bamboo.filter.AccessLogFilter.doFilter(AccessLogFilter.java:93) ~[atlassian-bamboo-web-9.6.4.jar:?]
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:168) ~[catalina.jar:9.0.91]
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:144) ~[catalina.jar:9.0.91]
at org.acegisecurity.util.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:265) ~[acegi-security-1.0.7.jar:?]
at org.acegisecurity.providers.anonymous.AnonymousProcessingFilter.doFilter(AnonymousProcessingFilter.java:125) ~[acegi-security-1.0.7.jar:?]
at org.acegisecurity.util.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:275) ~[acegi-security-1.0.7.jar:?]
at com.atlassian.bamboo.filter.SeraphLoginFilter$1.run(SeraphLoginFilter.java:71) ~[atlassian-bamboo-web-9.6.4.jar:?]
at com.atlassian.bamboo.filter.SeraphLoginFilter.doFilter(SeraphLoginFilter.java:78) ~[atlassian-bamboo-web-9.6.4.jar:?]
at org.acegisecurity.util.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:275) ~[acegi-security-1.0.7.jar:?]
at org.acegisecurity.util.FilterChainProxy.doFilter(FilterChainProxy.java:149) ~[acegi-security-1.0.7.jar:?]
at org.acegisecurity.util.FilterToBeanProxy.doFilter(FilterToBeanProxy.java:98) ~[acegi-security-1.0.7.jar:?]
at com.atlassian.bamboo.filter.BambooAcegiProxyFilter.doFilter(BambooAcegiProxyFilter.java:19) ~[atlassian-bamboo-web-9.6.4.jar:?]
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:168) ~[catalina.jar:9.0.91]
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:144) ~[catalina.jar:9.0.91]
at com.atlassian.johnson.filters.AbstractJohnsonFilter.doFilter(AbstractJohnsonFilter.java:59) ~[atlassian-johnson-core-4.0.1.jar:?]
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:168) ~[catalina.jar:9.0.91]
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:144) ~[catalina.jar:9.0.91]
at com.atlassian.seraph.filter.SecurityFilter.doFilter(SecurityFilter.java:242) ~[atlassian-seraph-4.2.0.jar:?]
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:168) ~[catalina.jar:9.0.91]
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:144) ~[catalina.jar:9.0.91]
at com.atlassian.seraph.filter.BaseLoginFilter.doFilter(BaseLoginFilter.java:148) ~[atlassian-seraph-4.2.0.jar:?]
at com.atlassian.seraph.filter.BambooLoginFilter.doFilter(BambooLoginFilter.java:36) ~[atlassian-bamboo-web-9.6.4.jar:?]
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:168) ~[catalina.jar:9.0.91]
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:144) ~[catalina.jar:9.0.91]
at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:39) ~[atlassian-plugins-servlet-7.5.6.jar:?]
at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.lambda$doFilter$0(DelegatingPluginFilter.java:57) ~[atlassian-plugins-servlet-7.5.6.jar:?]
at com.atlassian.oauth.serviceprovider.internal.servlet.OAuthFilter.doFilter(OAuthFilter.java:67) ~[?:?]
at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.doFilter(DelegatingPluginFilter.java:62) ~[atlassian-plugins-servlet-7.5.6.jar:?]
at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:37) ~[atlassian-plugins-servlet-7.5.6.jar:?]
at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.lambda$doFilter$0(DelegatingPluginFilter.java:57) ~[atlassian-plugins-servlet-7.5.6.jar:?]
at com.atlassian.security.auth.trustedapps.filter.TrustedApplicationsFilter.doFilter(TrustedApplicationsFilter.java:94) ~[atlassian-trusted-apps-core-6.0.0.jar:?]
at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.doFilter(DelegatingPluginFilter.java:62) ~[atlassian-plugins-servlet-7.5.6.jar:?]
at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:37) ~[atlassian-plugins-servlet-7.5.6.jar:?]
at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.lambda$doFilter$0(DelegatingPluginFilter.java:57) ~[atlassian-plugins-servlet-7.5.6.jar:?]
at com.atlassian.oauth2.provider.core.web.AccessTokenFilter.doFilter(AccessTokenFilter.java:82) ~[?:?]
at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.doFilter(DelegatingPluginFilter.java:62) ~[atlassian-plugins-servlet-7.5.6.jar:?]
at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:37) ~[atlassian-plugins-servlet-7.5.6.jar:?]
at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.lambda$doFilter$0(DelegatingPluginFilter.java:57) ~[atlassian-plugins-servlet-7.5.6.jar:?]
at com.atlassian.prettyurls.filter.PrettyUrlsCombinedMatchDispatcherFilter.doFilter(PrettyUrlsCombinedMatchDispatcherFilter.java:56) ~[?:?]
at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.doFilter(DelegatingPluginFilter.java:62) ~[atlassian-plugins-servlet-7.5.6.jar:?]
at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:37) ~[atlassian-plugins-servlet-7.5.6.jar:?]
at com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:56) ~[atlassian-plugins-servlet-7.5.6.jar:?]
at com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:44) ~[atlassian-plugins-servlet-7.5.6.jar:?]
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:168) ~[catalina.jar:9.0.91]
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:144) ~[catalina.jar:9.0.91]
at org.springframework.orm.hibernate5.support.OpenSessionInViewFilter.doFilterInternal(OpenSessionInViewFilter.java:156) ~[spring-orm-5.3.34.jar:5.3.34]
at com.atlassian.bamboo.persistence.BambooSessionInViewFilter.doFilterInternal(BambooSessionInViewFilter.java:24) ~[atlassian-bamboo-core-9.6.4.jar:?]
at org.springframework.web.filter.OncePerRequestFilter.doFilter(OncePerRequestFilter.java:117) ~[atlassian-secrets-cli-3.2.4.jar:?]
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:168) ~[catalina.jar:9.0.91]
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:144) ~[catalina.jar:9.0.91]
at com.atlassian.bamboo.filter.RequestCacheThreadLocalFilter.doFilter(RequestCacheThreadLocalFilter.java:44) ~[atlassian-bamboo-web-9.6.4.jar:?]
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:168) ~[catalina.jar:9.0.91]
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:144) ~[catalina.jar:9.0.91]
at com.atlassian.bamboo.filter.ClickjackingAndMimeTypeSniffingPreventionFilter.doFilter(ClickjackingAndMimeTypeSniffingPreventionFilter.java:36) ~[atlassian-bamboo-web-9.6.4.jar:?]
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:168) ~[catalina.jar:9.0.91]
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:144) ~[catalina.jar:9.0.91]
at com.atlassian.bamboo.filter.CookieCacheControlFilter.doFilter(CookieCacheControlFilter.java:56) ~[atlassian-bamboo-web-9.6.4.jar:?]
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:168) ~[catalina.jar:9.0.91]
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:144) ~[catalina.jar:9.0.91]
at com.atlassian.core.filters.HeaderSanitisingFilter.doFilter(HeaderSanitisingFilter.java:37) ~[atlassian-core-8.1.0.jar:?]
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:168) ~[catalina.jar:9.0.91]
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:144) ~[catalina.jar:9.0.91]
at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:39) ~[atlassian-plugins-servlet-7.5.6.jar:?]
at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.lambda$doFilter$0(DelegatingPluginFilter.java:57) ~[atlassian-plugins-servlet-7.5.6.jar:?]
at com.atlassian.plugins.authentication.sso.web.filter.loginform.DisableNativeLoginAuthFilter.doFilter(DisableNativeLoginAuthFilter.java:55) ~[?:?]
at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.doFilter(DelegatingPluginFilter.java:62) ~[atlassian-plugins-servlet-7.5.6.jar:?]
at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:37) ~[atlassian-plugins-servlet-7.5.6.jar:?]
at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.lambda$doFilter$0(DelegatingPluginFilter.java:57) ~[atlassian-plugins-servlet-7.5.6.jar:?]
at com.atlassian.plugins.authentication.basicauth.filter.DisableBasicAuthFilter.doFilter(DisableBasicAuthFilter.java:70) ~[?:?]
at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.doFilter(DelegatingPluginFilter.java:62) ~[atlassian-plugins-servlet-7.5.6.jar:?]
at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:37) ~[atlassian-plugins-servlet-7.5.6.jar:?]
at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.lambda$doFilter$0(DelegatingPluginFilter.java:57) ~[atlassian-plugins-servlet-7.5.6.jar:?]
at com.atlassian.jwt.internal.servlet.JwtAuthFilter.doFilter(JwtAuthFilter.java:37) ~[?:?]
at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.doFilter(DelegatingPluginFilter.java:62) ~[atlassian-plugins-servlet-7.5.6.jar:?]
at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:37) ~[atlassian-plugins-servlet-7.5.6.jar:?]
at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.lambda$doFilter$0(DelegatingPluginFilter.java:57) ~[atlassian-plugins-servlet-7.5.6.jar:?]
at com.atlassian.analytics.client.filter.DefaultAnalyticsFilter.doFilter(DefaultAnalyticsFilter.java:26) ~[?:?]
at com.atlassian.analytics.client.filter.AbstractHttpFilter.doFilter(AbstractHttpFilter.java:33) ~[?:?]
at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.doFilter(DelegatingPluginFilter.java:62) ~[atlassian-plugins-servlet-7.5.6.jar:?]
at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:37) ~[atlassian-plugins-servlet-7.5.6.jar:?]
at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.lambda$doFilter$0(DelegatingPluginFilter.java:57) ~[atlassian-plugins-servlet-7.5.6.jar:?]
at com.atlassian.troubleshooting.thready.filter.AbstractThreadNamingFilter.doFilter(AbstractThreadNamingFilter.java:46) ~[?:?]
at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.doFilter(DelegatingPluginFilter.java:62) ~[atlassian-plugins-servlet-7.5.6.jar:?]
at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:37) ~[atlassian-plugins-servlet-7.5.6.jar:?]
at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.lambda$doFilter$0(DelegatingPluginFilter.java:57) ~[atlassian-plugins-servlet-7.5.6.jar:?]
at com.atlassian.prettyurls.filter.PrettyUrlsCombinedMatchDispatcherFilter.doFilter(PrettyUrlsCombinedMatchDispatcherFilter.java:56) ~[?:?]
at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.doFilter(DelegatingPluginFilter.java:62) ~[atlassian-plugins-servlet-7.5.6.jar:?]
at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:37) ~[atlassian-plugins-servlet-7.5.6.jar:?]
at com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:56) ~[atlassian-plugins-servlet-7.5.6.jar:?]
at com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:44) ~[atlassian-plugins-servlet-7.5.6.jar:?]
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:168) ~[catalina.jar:9.0.91]
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:144) ~[catalina.jar:9.0.91]
at com.atlassian.bamboo.filter.TrafficThroughPrimaryNodeOnlyFilter.doFilter(TrafficThroughPrimaryNodeOnlyFilter.java:62) ~[atlassian-bamboo-web-9.6.4.jar:?]
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:168) ~[catalina.jar:9.0.91]
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:144) ~[catalina.jar:9.0.91]
at com.atlassian.core.filters.encoding.AbstractEncodingFilter.doFilter(AbstractEncodingFilter.java:39) ~[atlassian-core-8.1.0.jar:?]
at com.atlassian.core.filters.AbstractHttpFilter.doFilter(AbstractHttpFilter.java:32) ~[atlassian-core-8.1.0.jar:?]
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:168) ~[catalina.jar:9.0.91]
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:144) ~[catalina.jar:9.0.91]
at org.springframework.web.filter.CharacterEncodingFilter.doFilterInternal(CharacterEncodingFilter.java:201) ~[atlassian-secrets-cli-3.2.4.jar:?]
at org.springframework.web.filter.OncePerRequestFilter.doFilter(OncePerRequestFilter.java:117) ~[atlassian-secrets-cli-3.2.4.jar:?]
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:168) ~[catalina.jar:9.0.91]
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:144) ~[catalina.jar:9.0.91]
at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:168) ~[catalina.jar:9.0.91]
at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:90) ~[catalina.jar:9.0.91]
at org.apache.catalina.authenticator.AuthenticatorBase.invoke(AuthenticatorBase.java:482) ~[catalina.jar:9.0.91]
at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:130) ~[catalina.jar:9.0.91]
at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:93) ~[catalina.jar:9.0.91]
at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:74) ~[catalina.jar:9.0.91]
at org.apache.catalina.valves.StuckThreadDetectionValve.invoke(StuckThreadDetectionValve.java:185) ~[catalina.jar:9.0.91]
at org.apache.catalina.valves.AbstractAccessLogValve.invoke(AbstractAccessLogValve.java:660) ~[catalina.jar:9.0.91]
at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:346) ~[catalina.jar:9.0.91]
at org.apache.coyote.http11.Http11Processor.service(Http11Processor.java:388) ~[tomcat-coyote.jar:9.0.91]
at org.apache.coyote.AbstractProcessorLight.process(AbstractProcessorLight.java:63) ~[tomcat-coyote.jar:9.0.91]
at org.apache.coyote.AbstractProtocol$ConnectionHandler.process(AbstractProtocol.java:936) ~[tomcat-coyote.jar:9.0.91]
at org.apache.tomcat.util.net.NioEndpoint$SocketProcessor.doRun(NioEndpoint.java:1791) ~[tomcat-coyote.jar:9.0.91]
at org.apache.tomcat.util.net.SocketProcessorBase.run(SocketProcessorBase.java:52) ~[tomcat-coyote.jar:9.0.91]
at org.apache.tomcat.util.threads.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1190) ~[tomcat-util.jar:9.0.91]
at org.apache.tomcat.util.threads.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:659) ~[tomcat-util.jar:9.0.91]
at org.apache.tomcat.util.threads.TaskThread$WrappingRunnable.run(TaskThread.java:63) ~[tomcat-util.jar:9.0.91]
at java.lang.Thread.run(Thread.java:840) ~[?:?]
Caused by: java.lang.reflect.InvocationTargetException
at jdk.internal.reflect.NativeMethodAccessorImpl.invoke0(Native Method) ~[?:?]
at jdk.internal.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:77) ~[?:?]
at jdk.internal.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43) ~[?:?]
at java.lang.reflect.Method.invoke(Method.java:568) ~[?:?]
at freemarker.ext.beans.BeansWrapper.invokeMethod(BeansWrapper.java:1553) ~[freemarker-2.3.31-atlassian-2.jar:2.3.31]
at freemarker.ext.beans.BeanModel.invokeThroughDescriptor(BeanModel.java:233) ~[freemarker-2.3.31-atlassian-2.jar:2.3.31]
at freemarker.ext.beans.BeanModel.get(BeanModel.java:152) ~[freemarker-2.3.31-atlassian-2.jar:2.3.31]
... 184 more
Caused by: java.lang.NullPointerException
at java.io.File.<init>(File.java:318) ~[?:?]
at com.atlassian.bamboo.ww2.FreemarkerContext.getLogoPath(FreemarkerContext.java:221) ~[atlassian-bamboo-web-9.6.4.jar:?]
at jdk.internal.reflect.NativeMethodAccessorImpl.invoke0(Native Method) ~[?:?]
at jdk.internal.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:77) ~[?:?]
at jdk.internal.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43) ~[?:?]
at java.lang.reflect.Method.invoke(Method.java:568) ~[?:?]
at freemarker.ext.beans.BeansWrapper.invokeMethod(BeansWrapper.java:1553) ~[freemarker-2.3.31-atlassian-2.jar:2.3.31]
at freemarker.ext.beans.BeanModel.invokeThroughDescriptor(BeanModel.java:233) ~[freemarker-2.3.31-atlassian-2.jar:2.3.31]
at freemarker.ext.beans.BeanModel.get(BeanModel.java:152) ~[freemarker-2.3.31-atlassian-2.jar:2.3.31]
... 184 moreCause
Prior to Bamboo version 10.0.0+ the Bamboo logo details are stored in <BAMBOO_HOME>/shared/configuration/administration.xml file as shown below. When upgrading to Bamboo version 10+, the <lookandfeelConfiguration> details in the administration.xml file will be removed. If you roll back the Bamboo application upgrade without rolling back the BAMBOO_HOME, you might find these configurations missing from the administration.xml file.
administration.xml
<lookandfeelConfiguration>
<logoPath>/attachments/logos/bamboo-logo.png</logoPath>
<faviconPath>/attachments/logos/bamboo-favicon.ico</faviconPath>
<primaryHeaderColor>#0747a6</primaryHeaderColor>
<secondaryHeaderColor>#0065ff</secondaryHeaderColor>
</lookandfeelConfiguration>Solution
Rollback the file <BAMBOO_HOME>/shared/configuration/administration.xml or add the missing details by comparing the previous version file.
Updated on September 26, 2025
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