Create an issue only when a specific Label is added to a Jira issue

Platform Notice: Cloud Only - This article only applies to Atlassian apps on the cloud platform.

Summary

Learn how to use automation to create work items automatically when a specific label is added to an existing work item, to easily set up new tasks on your project.

Solution

Configure the automation rule

In this example, we will use the label 'test.'

  1. Trigger: Field value changed

    1. Fields to monitor for changes: Labels

    2. Change type: Value added

    3. For: Create work item, Edit work item

  2. Condition: {{smart values}} condition

    1. First Value: {{fieldChange.fromString}}

    2. Condition: Does not contain

    3. Second Value: test

  3. Condition: {{smart values}} condition

    1. First Value: {{fieldChange.toString}}

    2. Condition: contains

    3. Second Value: test

  4. Action: Create work item

    1. Configure the creation of the new work item as desired.

About the use of smart values conditions

The use of these two smart value conditions is to validate:

  • First condition: checks if the label is not already part of the work item's labels.

  • Second condition: checks if the label is a new label being added to the work item. It confirms if the label was on the field before it was edited.

Updated on September 25, 2025

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