Append a value to a field in Jira Cloud Automation
Platform Notice: Cloud Only - This article only applies to Atlassian apps on the cloud platform.
Summary
When using Jira Automation to edit work item fields, the default behavior is to overwrite field data with the value Automation sets. If you're looking to add data to a field without overwriting the existing value, you can do so by leveraging Smart Values.
Solution
To append a new value into a field using Automation, use the following smart value with Edit Issue rule component.
{{issue.customfield_<fieldID>>}}<appendedValue>Replace
<fieldID>with the desired field ID. You can find a field ID by following any of the methods in our documentation.Replace
<appendedValue>with the new entry to the field value.
Updated on November 13, 2025
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