Automation rule| Add user as watcher based on the value of another User customfield

Platform Notice: Cloud Only - This article only applies to Atlassian apps on the cloud platform.

Summary

Add watchers based on the inputs from custom field value. Example we have user1 added in the field "UserCustomField" value on issue : Test-1 while creation, so user "user1" should be marked as watcher on TEST-1.

Solution

Trigger: Issue created

Add action : Manage watcher : parse below smart value:

  • {{UserCustomField.accountID}}

Please ensure to use your desired field name in place of <UserCustomField>

Here is the snippet of automation rule for reference:

Add user as a watcher using automation

Updated on September 25, 2025

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