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Atlassian Analytics is in an early access program
Only people who are part of this invite-only early access program have access to Atlassian Analytics.
Starter dashboards for Opsgenie
Starter dashboards for Opsgenie are available only to customers in the Opsgenie and Insight early access program. Learn more about the early access program if you’re interested in joining or want more details.
There are two starter dashboards for Opsgenie:
Alert MTTA/R
Alert Analytics
Alert MTTA/R
This dashboard shows the mean time to acknowledge / recovery (MTTA/R) metrics and charts for the alerts created over a specified period of time. Note that this dashboard only considers closed alerts when calculating the metrics. This helps ensure a common set of alerts over all the charts.
You can filter all charts by the “Calendar” control labeled Current date interval, teams, message, tags, and priority.
Closed alerts
The number of alerts closed
You can also filter this chart by integration, elapsed time to acknowledge, and elapsed time to close.
Percentage of closed alerts
The percentage of alerts that were closed compared to the total number of alerts
You can also filter this chart by integration, elapsed time to acknowledge, and elapsed time to close.
Mean time to acknowledge
The average time it takes to acknowledge received alerts (calculated for the closed alerts)
You can also filter this chart by elapsed time to acknowledge and elapsed time to close.
Mean time to close
The average time it takes to close received alerts
You can also filter this chart by integration, elapsed time to acknowledge, and elapsed time to close.
Daily mean time to acknowledge
The average time it takes to acknowledge alerts per day
By default, the average time is shown in hours, but you can use the “Dropdown” control labeled Time aggregation to change it to minutes or seconds.
You can also filter this chart by integration and elapsed time to acknowledge.
Daily mean time to resolve
The average time it takes to resolve alerts per day
By default, the average time is shown in hours, but you can use the “Dropdown” control labeled Time aggregation to change it to minutes or seconds.
You can also filter this chart by integration and elapsed time to close.
Alert analytics
This dashboard breaks down the alerts sent over a specified period of time.
You can filter all charts by the created date, message, tags, priority, status, integration, alert ID, alert details key, alert details value, elapsed time to acknowledge, and elapsed time to close.
Number of alerts
The number of alerts created within the selected date interval
Alerts per status
The number of alerts grouped by status
Alerts per priority
The number of alerts grouped by priority level
Daily created alerts per status
The daily distribution of alerts grouped by status
Daily created alerts per priority
The daily distribution of alerts grouped by priority
Alerts created per day
The distribution of alerts created per day
Alerts created per hour
The distribution of alerts created each hour of the day
Alerts by tag
The number of alerts grouped by tag
Alerts per team
The number of alerts grouped by team
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